SOC Operator - Wilton

Securitas US Business Unit; Wilton (CT); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Training on systems and procedures

Growth within Securitas

Stable Mon-Fri schedule

Job summary

Securitas US Business Unit in Wilton, CT, is seeking a SOC Operator to monitor security systems, respond to alarms, and support clients in keeping people and property safe.

You will work Monday–Friday, 14:00–22:00, with an hourly pay of $23. Training on systems and procedures is provided, offering growth within Securitas and the security profession.

Qualifications

• Good attention to detail and ability to stay focused during routine monitoring.
• Clear written and verbal communication skills.
• Basic computer skills and comfort using multiple applications at once.
• Ability to work a fixed schedule: Monday–Friday, 14:00–22:00.

Responsibilities

• Monitor security systems, alarms, cameras, and related tools from the SOC.
• Assess and triage incoming alerts and events according to procedures.
• Document incidents clearly in reporting systems.
• Communicate with field officers, supervisors, and client contacts as needed.
• Escalate issues following defined protocols when risk or impact is elevated.
• Uphold Securitas values of vigilance, integrity, and helpfulness.

Skills

Attention to detail

Communication skills

Basic computer skills

Schedule adherence

Job description

Job Title: SOC Operator
Schedule: Monday–Friday, 14:00–22:00 (2:00 PM–10:00 PM)
Location: Wilton, CT
Pay Rate: $23.00 per hour

About the Role

We’re looking for a Security Operations Center (SOC) Operator to join our team in Wilton. In this role, you will help monitor security systems, respond to alarms and incidents, and support our clients by keeping their people and property safe.

Key Responsibilities

• Monitor security systems, alarms, cameras, and related tools from the SOC.
• Assess and triage incoming alerts and events according to established procedures.
• Document incidents clearly and accurately in reporting systems.
• Communicate with field officers, supervisors, and client contacts as needed.
• Escalate issues following defined protocols when risk or impact is elevated.
• Follow Securitas values of vigilance, integrity, and helpfulness in all activities.

Qualifications

• Prior security, dispatch, or SOC experience is a plus, but not required.
• Strong attention to detail and ability to stay focused during routine monitoring.
• Good written and verbal communication skills.
• Basic computer skills and comfort working with multiple applications at once.
• Ability to work the fixed schedule: Monday–Friday, 14:00–22:00.

What We Offer

• Hourly pay of $23.00.
• Stable Monday–Friday schedule.
• Training on our systems, procedures, and security standards.
• Opportunity to grow within Securitas and the wider security profession.

We help make your world a safer place.

Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients.

Securitas plays an essential role for our clients and in society. TheSecurity Officerposition helps maintain a safe and secure environment for our clients by actively monitoring thepremises, includingpatrolling a variety of locations. They preserve order whileenforcingregulations and directives for a client site pertaining to personnel, visitors, and the area. Frequently our Security Officers will provide customer service and information to a client’s employees and customers.

We are driven by a clear corporate culture and purpose, which helps us live according to our values ofIntegrity, Vigilance, and Helpfulness.These values are at the heart of our culture, help define who we are and guide our actions.

No experience necessary! If you have retail, food service or hospitality industry background you are a great fit for this role; if not, we will provide you with the training and everything you need for a great introduction to a career in the security industry.

Are you interested in being part of our Team?

With over 80 years of protecting the things that matter, we’ve seen more than most. That’s why Securitas is the partner of choice for companies and an employer of choice for candidates worldwide.

See a different world.

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