On-Site SNOC Analyst: 24/7 Network & Security Ops

Infosight, Inc.; Florida; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee discounts

Health insurance

Paid time off

Tuition assistance

Vision insurance

Job summary

InfoSight, Inc. is seeking an experienced SNOC Analyst to own alerts from start to finish across customer environments, troubleshooting outages and investigating suspicious activity in an MSSP context. This on-site role requires hands-on operations experience and clear customer communication.

You'll work with firewall policies, Azure networking, and automation to improve incident response. Miami Lakes, FL on-site office.

Qualifications

• 2+ years in a NOC, SOC, MSSP, or network/security administration role.
• Hands-on administration of at least one enterprise firewall platform (Palo Alto, Fortinet, or Cisco).
• Working experience with a SIEM or XDR platform: triaging alerts, pivoting on events, and writing up findings
• Strong TCP/IP fundamentals: subnetting, VLANs, routing, DNS, DHCP, site-to-site and remote-access VPN
• Experience troubleshooting with network monitoring tools and packet/log analysis
• Exposure to Microsoft Azure networking and security controls
• Clear written documentation and confident customer communication
• Able to pass a background check (we support financial and government customers)

Responsibilities

• Monitor, triage, and respond to network and security alerts across multiple customer environments
• Investigate security events, separate true positives from noise, and escalates or contain according to playbooks
• Troubleshoot outages, latency, routing, VPN, and connectivity issues to root cause
• Administer and review firewall policies (Palo Alto, Fortinet, Cisco), including NAT, VPN, IDS/IPS, and segmentation
• Support vulnerability management by reviewing scan results, prioritizing by risk, and tracking remediation with customers
• Patch and maintain network devices and servers within change-control windows
• Support Azure networking (VNets, VPN Gateway, NSGs) for customer environments
• Keep documentation accurate in the ticketing system: tickets, network diagrams, IP schemas, and change logs
• Work directly with customer IT teams, explaining issues clearly to both technical and non-technical contacts
• Help build and refine AI-assisted workflows and automation that make the SNOC faster and more consistent

Skills

NOC/SOC/MSSP

Firewall admin

SIEM/XDR

TCP/IP

Azure networking

Documentation

Customer comms

Background check

Education

Certifications (Network+/Security+/CCNA, etc.)

Tools

Auvik

LevelBlue USM Anywhere

SentinelOne

Microsoft Sentinel

NinjaOne

HaloPSA

Job description

InfoSight, Inc. is seeking an experienced SNOC Analyst to own alerts from start to finish across customer environments, troubleshooting outages and investigating suspicious activity in an MSSP context. This on-site role requires hands-on operations experience and clear customer communication.

You'll work with firewall policies, Azure networking, and automation to improve incident response. Miami Lakes, FL on-site office.