On-Site Service Specialist: Customer Solutions & Support

Grainger; New Castle (DE); On-site; USD 37,000 - 45,000; Part time

Benefits offered by this job

Medical, dental, vision insurance

Life insurance

6 company holidays

401(k) Retirement Savings

Employee discounts

Tuition reimbursement

Student loan refinancing

Financial counseling

Maternity/paternity leave

Job summary

Grainger is seeking a part-time On-Site Service Representative in Wilmington, DE to service multiple customer locations and stock products at customer sites. The role focuses on prompt problem resolution and supporting sales growth.

Requirements include 3 years in selling or service, a High School Diploma, the ability to lift 25–60 lbs, and a valid driver's license with auto insurance. Benefits start day one, including health plans, PTO, a 401(k) plan, and employee discounts.

Qualifications

• 3 years' experience in selling or service environment.
• High School Diploma or equivalent.
• Ability to lift 25 to 60 lbs and/or work in difficult positions.
• Valid driver's license and automobile insurance.

Responsibilities

• Service multiple customer locations.
• Receive and stock purchased product at designated locations and manage inventory.
• Resolve customer problems promptly to retain loyalty.
• Follow routings and maintain route guides.
• Identify productivity and process improvements.
• Ensure compliance with facility safety and inspection requirements.
• Create new orders by engaging with customers to identify needs.
• Collaborate with sales partners to expand Grainger offerings.

Skills

Customer service

Team collaboration

Problem solving

Communication

Driving

Education

High School Diploma

Job description

Grainger is seeking a part-time On-Site Service Representative in Wilmington, DE to service multiple customer locations and stock products at customer sites. The role focuses on prompt problem resolution and supporting sales growth.

Requirements include 3 years in selling or service, a High School Diploma, the ability to lift 25–60 lbs, and a valid driver's license with auto insurance. Benefits start day one, including health plans, PTO, a 401(k) plan, and employee discounts.