On-Site Service Concierge & Shuttle Liaison

Hacienda Ford; Edinburg (TX); A distancia; USD 17.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

401K Plan

Life Insurance

Paid Vacation

Sick Leave

Paid Holidays

Employee Discounts

Descripción de la vacante

Hacienda Ford is seeking a Shuttle Driver to provide excellent guest service on-site in Edinburg, TX. The role involves greeting guests, scheduling appointments, and acting as a liaison between customers and service technicians to ensure a positive service experience.

Responsibilities include transporting guests, prioritizing shuttle needs, maintaining shuttle vans, and logging usage. The position requires a valid driver's license and adherence to a 5-day workweek with open service hours.

Formación

• Professional appearance.
• Excellent communication skills.
• Ability to set and achieve targeted goals.
• Thrives in a fast-paced environment with many priorities.

Responsabilidades

• Shuttle guests to and from the dealership within the required radius.
• Prioritize shuttle guests over pickups/deliveries as needed.
• Monitor shuttle vans for cleanliness, fuel and proper operation daily.
• Maintain a current daily shuttle van usage log for warranty claims.
• Assist with Pick Up and Delivery when available while remaining courteous to guests.
• Move guests' vehicles from the service drive to the waiting area to ensure a clear path for arrivals.
• Move vehicles to the service drive after work completion and fuel as needed.
• Deliver parts, documents, or vehicles between locations as required.
• Scan documentation and repair orders into PBS when repairs are finalized.

Conocimientos

Professional appearance

Excellent communication

Target setting

Thrives in fast-paced environment

Descripción del empleo

Hacienda Ford is seeking a Shuttle Driver to provide excellent guest service on-site in Edinburg, TX. The role involves greeting guests, scheduling appointments, and acting as a liaison between customers and service technicians to ensure a positive service experience.

Responsibilities include transporting guests, prioritizing shuttle needs, maintaining shuttle vans, and logging usage. The position requires a valid driver's license and adherence to a 5-day workweek with open service hours.