Shuttle Driver

Mike Finnin Auto; Dubuque (IA); On-site; USD 35,000 - 45,000; Full time

Job summary

Mike Finnin Auto in Dubuque, Iowa is seeking a friendly and reliable Shuttle Driver. In this role, you will provide courtesy transportation for customers whose vehicles are serviced, ensuring each interaction reflects our commitment to exceptional service.

As a Shuttle Driver, you'll transport customers safely, maintain a professional demeanor, and assist with other service tasks when needed. Ideal candidates possess strong communication skills and a clean driving record. Join a team that values inclusion and diversity!

Qualifications

• Valid driver's license with a clean driving record.
• Must be willing to submit to a Motor Vehicle Report background check.
• Punctual, reliable, and self-motivated.

Responsibilities

• Safely transport customers to and from their destinations.
• Greet customers warmly and assist them with the shuttle vehicle.
• Maintain cleanliness and good working order of the shuttle vehicle.

Skills

Communication skills

Customer service skills

Knowledge of local roads

Education

High school diploma or equivalent

Job description

We are looking for a friendly, reliable Shuttle Driver to join our service team. In this role, you serve as the face of the dealership on the road — providing courtesy transportation to customers whose vehicles are being serviced, and ensuring every interaction reflects our commitment to an exceptional customer experience.

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future.

Responsibilities

• Safely transport customers to and from their home, workplace, or other destinations while their vehicle is being serviced
• Greet customers warmly and assist them in entering and exiting the shuttle vehicle
• Coordinate with the service department and dispatcher to stay on schedule and adapt to route changes
• Maintain a trip log including passenger names, pick-up points, and destinations
• Communicate with the service manager or dispatcher regarding any maintenance needs for the shuttle vehicle
• Keep the shuttle vehicle clean, fueled, and in good working order
• Maintain a professional appearance and demeanor as a representative of the dealership
• Assist with other service department tasks — such as moving vehicles on the lot or light administrative duties — when not actively running routes

Qualifications

• Valid driver's license with a clean driving record
• Must be willing to submit to a Motor Vehicle Report background check
• High school diploma or equivalent
• Knowledge of local roads, traffic patterns, and GPS navigation
• Strong communication and customer service skills
• Punctual, reliable, and self-motivated
• Ability to work in a fast-paced environment and follow all traffic laws and safety procedures
• Prior shuttle, transportation, or customer-facing experience a plus

We are an Equal Opportunity Employer. We value diversity and are committed to fostering an inclusive environment for all employees. Discrimination of any kind is not tolerated, and we welcome applicants from all backgrounds to apply.