On-Site Senior IT Specialist – Arlington, VA (Secret Clearance)

Innovative Defense Technologies, LLC; Arlington (TX); On-site; USD 74,000 - 116,000; Full time

Benefits offered by this job

Generous benefits package

401(k) with matching

Tuition reimbursement

Professional development

9/80 schedule

Pre-Tax Commuter Benefits

Regular social events

Job summary

Innovative Defense Technologies, LLC is seeking a Sr. IT Specialist to strengthen our IT team in Arlington, VA. The role centers on end-user computing, helpdesk support, and maintaining Windows systems across cloud, on-prem, and remote IDT offices.

You will support tickets, administer Microsoft 365, image and deploy workstations, and ensure security with standards like NIST. Travel up to 10% and eligibility for a Secret clearance required.

Qualifications

• Bachelor's degree or equivalent professional experience
• 5+ years of full-time IT experience
• Ability to travel up to 10%
• Experience imaging end-user workstations
• Experience with enterprise domain/Active Directory
• Experience with ticketing systems
• Experience interfacing directly with end users and troubleshooting end user issues both in-person and remotely
• Extensive experience with Windows and some Linux
• Experience with Microsoft 365 environments
• Basic networking (IP/subnetting)
• Experience with cloud environments (AWS/Azure)

Responsibilities

• Provide day-to-day in-person and remote end-user support
• Administer Microsoft 365 environment (email, compliance, SharePoint, etc.)
• Image, deploy, troubleshoot, and maintain end-user workstations
• Perform requirements analysis translating business needs to IT specs
• Develop internal and external documentation
• Asset management and procurement
• Provision end-user workstations per corporate and end-user needs
• Patching and maintenance of workstations and servers
• Contribute to improvement of administrative and operational processes
• Ensure systems comply with IT security frameworks such as NIST
• Coordinate with Helpdesk Team Lead on workload and team coordination

Skills

End user support

Microsoft 365

Active directory

Ticketing systems

Windows OS

Remote support

Documentation

Network basics

Communication skills

Agile mindset

Education

Bachelor's degree in IT/CS/IS

Tools

Microsoft 365 Admin

Active Directory

VMM / virtualization

NinjaOne

BeyondTrust

Zendesk

ManageEngine

Group Policy

Job description

Innovative Defense Technologies, LLC is seeking a Sr. IT Specialist to strengthen our IT team in Arlington, VA. The role centers on end-user computing, helpdesk support, and maintaining Windows systems across cloud, on-prem, and remote IDT offices.

You will support tickets, administer Microsoft 365, image and deploy workstations, and ensure security with standards like NIST. Travel up to 10% and eligibility for a Secret clearance required.