On-Site Security Systems Service Manager — San Diego

Electro Specialty Systems

San Diego (CA)

On-site

USD 90,000 - 120,000

Full time

14 days+

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Job summary

Electro Specialty Systems in the San Diego area is seeking a Service Manager - Security Systems to lead the on-site service team and ensure high-quality support for client security systems. The role manages technicians, coordinates maintenance, upgrades, and troubleshooting while aligning with sales and engineering to optimize service delivery.

The ideal candidate has a background in information and network security, strong customer service skills, and is able to travel locally within the San

Qualifications

Experience in information security and securing system operations.
Background in managing field service teams in security environments.
Strong organizational and customer service skills.
Ability to read technical documentation and system diagrams.
Willingness to travel locally within San Diego area.

Responsibilities

Oversee day-to-day operations of the service department.
Manage service technicians, schedules, and work orders.
Coordinate preventive maintenance, upgrades, and troubleshooting.
Monitor service performance and document compliance.
Collaborate with sales and engineering and drive continuous improvement.

Skills

Information Security

Network Security

Security Management

Field Service Management

Customer Service

Technical Documentation

Cross-functional Collaboration

Security Certifications

Education

CompTIA Security+

CISSP

Job description

The ideal candidate has a background in information and network security, strong customer service skills, and is able to travel locally within the San

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