On-Site Security Account Lead - Manufacturing

Clarion Security LLC; Glendale (KY); On-site; USD 70,000 - 90,000; Full time

Job summary

Clarion Security LLC is seeking an experienced Account Manager to oversee security operations at a manufacturing facility in Glendale, KY. You will serve as the primary on-site representative, staffing posts, supervising personnel, ensuring training and compliance, and maintaining client communications.

In this role, you will monitor performance, analyze KPIs, prepare reports for client reviews, and drive continuous improvement.

Qualifications

• Minimum 5 years of security experience, including at least 2 years in a supervisory or management role.
• Bachelor’s degree preferred in Criminal Justice, Business Management, or related field.
• Experience managing a large security workforce or complex industrial/manufacturing account preferred.
• Strong scheduling, administrative, leadership, and client-service skills.
• Strong computer skills, including Excel and workforce-management/reporting systems.
• Familiarity with KPI-driven account management, including monitoring performance, reporting results, presenting metrics to client and company leadership, identifying deficiencies, and implementing corrective actions and continuous-improvement initiatives.

Responsibilities

• Maintain appropriate staffing and ensure required security posts are covered.
• Manage supervisors and security personnel assigned to the account.
• Ensure employees are properly trained, licensed, certified, equipped, and professionally presented.
• Maintain schedules, timekeeping records, staffing reports, training documentation, and required audit packages.
• Monitor account performance and service-level compliance.
• Prepare and present operational and KPI results during client business reviews.
• Identify performance trends, develop corrective actions, and drive continuous improvement.
• Respond to client communications and operational concerns.
• Coordinate with Clarion recruiting, HR, payroll, training, and operations support.

Skills

Staffing management

Employee performance

Training compliance

Client communication

Reporting

Contract performance

Scheduling

Administrative skills

Leadership

Client service

Excel

Workforce management

KPI driven management

Performance monitoring

Data presentation

Continuous improvement

Education

Bachelor’s degree in Criminal Justice/Business Management or related field

Tools

Workforce management software

Reporting systems

Job description

Clarion Security LLC is seeking an experienced Account Manager to oversee security operations at a manufacturing facility in Glendale, KY. You will serve as the primary on-site representative, staffing posts, supervising personnel, ensuring training and compliance, and maintaining client communications.

In this role, you will monitor performance, analyze KPIs, prepare reports for client reviews, and drive continuous improvement.