On-Site Security Account Manager

Clarion Security; Glendale (KY); On-site; USD 70,000 - 90,000; Full time

Job summary

Clarion Security is seeking an experienced Account Manager to oversee security operations at a manufacturing facility in Glendale, KY. The Account Manager will serve as Clarion’s primary on-site representative and will be responsible for staffing, employee performance, training compliance, client communication, reporting, and overall contract performance.

You will manage staffing, supervise security personnel, ensure training and licensing, maintain schedules and reports, monitor KPI results,

Qualifications

• Minimum 5 years of security experience, including at least 2 years in a supervisory or management role.
• Bachelor’s degree in Criminal Justice, Business Management, or related field preferred.
• Experience managing a large security workforce or complex industrial/manufacturing account preferred.
• Strong scheduling, administrative, leadership, and client-service skills.
• Strong computer skills, including Excel and workforce-management/reporting systems.
• Familiarity with KPI-driven account management, including monitoring performance, reporting results, presenting metrics to client and company leadership, identifying deficiencies, and implementing corrective actions and continuous‑improvement initiatives

Responsibilities

• Maintain appropriate staffing and ensure required security posts are covered
• Manage supervisors and security personnel assigned to the account
• Ensure employees are properly trained, licensed, certified, equipped, and professionally presented
• Maintain schedules, timekeeping records, staffing reports, training documentation, and required audit packages
• Monitor account performance and service-level compliance
• Prepare and present operational and KPI results during client business reviews
• Identify performance trends, develop corrective actions, and drive continuous improvement
• Respond to client communications and operational concernsCoordinate with Clarion recruiting, HR, payroll, training, and operations support

Skills

Security leadership

Staff management

Client-service skills

KPI reporting

Scheduling

Education

Bachelor's degree in Criminal Justice or related

Tools

Excel

Workforce-management systems

Job description

Clarion Security is seeking an experienced Account Manager to oversee security operations at a manufacturing facility in Glendale, KY. The Account Manager will serve as Clarion’s primary on-site representative and will be responsible for staffing, employee performance, training compliance, client communication, reporting, and overall contract performance.

You will manage staffing, supervise security personnel, ensure training and licensing, maintain schedules and reports, monitor KPI results,