On-Site Sales Leader & Coach (Miami)

PRO-PLAY GAMES LLC; Sunset Corners (FL); On-site; USD 48,000 - 58,000; Full time

Benefits offered by this job

Paid Time Off 20 days annually

Health insurance after 90 days

401(k) with employer matching

Job summary

Pro-Play Games in Miami, FL is seeking a full-time Sales Leader to drive daily revenue targets and guide a retail team on the sales floor. You will monitor performance with POS data and coach Sales Leads and Associates to meet goals.

You will oversee staffing, ensure SOPs are followed, train new hires, and coordinate with Marketing and Events to support launches and promotions, while maintaining high merchandising standards.

Responsibilities

• Drive daily revenue targets and ensure consistent pacing toward sales goals
• Monitor real-time performance using POS data and on-floor observation
• Track and analyze ARPs and individual performance metrics across the team
• Identify trends, gaps, and opportunities, and implement immediate adjustments
• Lead from the floor through active coaching, zoning, and observation
• Provide real-time feedback and structured development for Sales Leads and Associates
• Conduct regular 1:1s focused on performance, communication, and growth
• Build and maintain a culture of accountability without fear-based management
• Oversee scheduling, attendance, and staffing coverage to meet business needs
• Ensure SOPs are consistently executed by the sales team
• Maintain high standards of sales floor merchandising and presentation
• Address performance and behavioral issues promptly and effectively
• Own onboarding and training of all new sales hires
• Ensure team proficiency in POS systems, product knowledge, and sales approach
• Track and document training progress and readiness for independent work
• Develop Sales Leads to effectively manage and coach their teams
• Coordinate with Marketing, Fulfillment, and Events to support sales execution for launches and promotions
• Ensure the sales team executes marketing initiatives and event-related promotions on the floor
• Communicate product priorities and promotional focus to the team
• Provide regular updates on performance, staffing, risks, and opportunities
• Document coaching, escalations, and performance trends
• Recommend improvements to sales processes and team performance
• Support long-term planning through data-driven insights and execution

Job description

Pro-Play Games in Miami, FL is seeking a full-time Sales Leader to drive daily revenue targets and guide a retail team on the sales floor. You will monitor performance with POS data and coach Sales Leads and Associates to meet goals.

You will oversee staffing, ensure SOPs are followed, train new hires, and coordinate with Marketing and Events to support launches and promotions, while maintaining high merchandising standards.