On-Site Safety & Guest Experience Lead

Integratedliving Australia Ltd; Austin (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Vacation leave

Disability Insurance

EAP

403(b) retirement

Gym discount

Job summary

Integral Care is seeking a Resource Ambassador to help maintain a safe, welcoming, and secure environment across its facilities in Travis County, Texas. The role emphasizes monitoring, incident response, and de-escalation to protect staff and clients.

Regular hours are 8:00AM–5:00PM, Monday to Friday, with a full-time schedule and comprehensive benefits. Strong observational skills and commitment to trauma-sensitive practices are valued.

Qualifications

• High School Diploma or GED is required.
• Current and valid driver's license and a clean driving record; Guard Card required.
• Minimum of 3 years of experience in a security role.

Responsibilities

• Monitor activity across Integral Care facilities to maintain a safe, welcoming, and secure environment.
• Respond promptly to incidents and potential safety concerns to prevent issues such as theft or disruption.
• Protect staff, clients, visitors, vendors and organizational assets while promoting a calm atmosphere on site.
• Support trauma-sensitive practices and ensure on-site presence is maintained as needed.

Skills

Security experience

De-escalation

First aid

Education

High School Diploma or GED

Job description

Integral Care is seeking a Resource Ambassador to help maintain a safe, welcoming, and secure environment across its facilities in Travis County, Texas. The role emphasizes monitoring, incident response, and de-escalation to protect staff and clients.

Regular hours are 8:00AM–5:00PM, Monday to Friday, with a full-time schedule and comprehensive benefits. Strong observational skills and commitment to trauma-sensitive practices are valued.