On-Site Quality Engineer — Customer Liaison

Lear Corporation; Fremont (CA); On-site; USD 70,000 - 100,000; Full time

Job summary

Lear Corporation is seeking an on-site Customer Liaison in Fremont, CA, to provide interface between Lear Plants and the customer on issues and new product launches. You will be the face of Lear to enhance customer satisfaction and coordinate with plant teams to resolve quality concerns.

The role requires immediate communication of any dissatisfactions and proactive minimization efforts. Local to Fremont, CA or willingness to relocate is required, and on-site work at customer plants is expected

Responsibilities

• This position must operate on-site at the customer assembly plant(s) during the required shift(s) to support plant quality and related issues.
• Daily notification of Customer plant issues including, Quality, Engineering or Production.
• Maintain customer concern countermeasure list for Plant issues.
• Prompt reply to customer concerns by requesting it to wire harness plant.
• Knowledge of Wire Harness Plant Quality and Production Procedures.
• Support to Customer quality issues.Support supplier quality issues.
• Knowledge of Wire Harness Inspection Standards.
• Able to communicate directly with Customer to address Quality issues.
• Able to dispute or reject, with data or empirical knowledge, any customer rejection that is not Lear’s responsibility.
• Immediate and permanent communication of quality issues at Customer location.
• Coordinate quality and /or engineering issues that may jeopardize the customer and / or Lear
• Support visits and meetings at the customer, providing quality / warranty issues, as required
• Ensures Lear’s quality complies with standards and specifications, workmanship standards.
• Inspects the product and/or audits processes based upon the drawing requirements.
• Requests and understands Inspection and Rework methods for solving quality issues at customer plant.
• Tracks and reduces rejected inventory.
• Verifies conformance of parts and assemblies to standards and specifications.
• Must follow all Lear’s and Customer safety guidelines, standards and procedures.
• Must be able to work at customer production line when his/her participation is required

Job description

Lear Corporation is seeking an on-site Customer Liaison in Fremont, CA, to provide interface between Lear Plants and the customer on issues and new product launches. You will be the face of Lear to enhance customer satisfaction and coordinate with plant teams to resolve quality concerns.

The role requires immediate communication of any dissatisfactions and proactive minimization efforts. Local to Fremont, CA or willingness to relocate is required, and on-site work at customer plants is expected