On-Site Property Manager — 125-Unit Community

11Residential; Walla Walla (WA); On-site; USD 44,000 - 47,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with 4% match

Paid Time Off

Rental Discount (30%)

Education Reimbursement

Growth opportunities

Job summary

11Residential is seeking an on-site Property Manager for Brix Apartments in Walla Walla, WA. You will oversee daily operations, leasing, marketing, financials, and staff, driving resident satisfaction and portfolio performance.

Strong software skills are required to manage records and reports. Ideal candidates have 3+ years in multifamily management, knowledge of housing laws, and a hands-on approach to supervision and vendor relations.

Qualifications

• 3+ years of experience managing multifamily properties.
• Proficiency with Yardi Voyager; CRM IQ, RentCafe, and HappyCo preferred.
• High school diploma or GED required.
• In-person, on-site role; not eligible for remote work.
• Strong knowledge of local, state, and federal Fair Housing and other housing laws.

Responsibilities

• Supervise maintenance and leasing staff, delegate tasks, provide training and coaching, and ensure timely completion of work.
• Review and approve lease applications, ensuring compliance with company policies and standards.
• Maintain high property occupancy rates through effective resident retention strategies and tailored leasing and marketing approaches.
• Stay informed about current market conditions and competition to optimize property performance.
• Increase revenue while managing controllable expenses, including revenue collections and delinquency control.
• Provide exceptional customer service to residents, promptly addressing any issues or concerns.
• Oversee maintenance operations to ensure timely completion of service requests and adherence to quality standards.
• Manage positive relationships with vendors and negotiate contracts.
• Coordinate resident activities and communication, including monthly newsletters and community events.
• Prepare and deliver financial and marketing reports to stakeholders in a timely manner.
• Manage the propertybudget and adhere to budgetaryguidelinesandpurchasing protocols.
• Utilize Yardi Voyager, CRM IQ, RentCafe, HappyCo, and other property management systems to ensure accurate record keeping, compliance, reporting, and communication.
• Conduct regular property inspections to maintain curb appeal and address maintenance needs.
• Collaborate with leadership and Human Resources on various functions, including recruitment, performance management, and employee relations.
• Assist other properties, ifneeded, to support overall operational goals.
• Fulfill any other duties as assigned by management based on business needs.

Skills

Multifamily property management

Yardi Voyager

CRM IQ

RentCafe

HappyCo

Microsoft Office

Bilingual English/Spanish

Education

High school diploma or GED

Tools

Yardi Voyager

CRM IQ

RentCafe

HappyCo

Job description

11Residential is seeking an on-site Property Manager for Brix Apartments in Walla Walla, WA. You will oversee daily operations, leasing, marketing, financials, and staff, driving resident satisfaction and portfolio performance.

Strong software skills are required to manage records and reports. Ideal candidates have 3+ years in multifamily management, knowledge of housing laws, and a hands-on approach to supervision and vendor relations.