On-site Property Management

Housing Authority of the City of Santa Barbara; Santa Barbara (CA); On-site; USD 37,000 - 45,000; Full time

Benefits offered by this job

Free one-bedroom apartment including;

Cafeteria Benefit Plan

13 Paid Holidays

Group Health Plan

Vacation

Job summary

Housing Authority of the City of Santa Barbara (HACSB) is opening a Property Management position for 3055 De La Vina. The on-site role will manage daily operations, tenant relations, eligibility, and lease compliance for a new 31-unit studio property opening December 2026.

Successful candidates will oversee rent calculations, program eligibility, and coordination with service providers. On-site supervision, evening/weekend coverage, and strong customer service are essential requirements.

Qualifications

• Two years of responsible experience in residential property management.
• Knowledge of housing assistance programs and Section 8.
• Strong communication and customer service skills.

Responsibilities

• Oversee day-to-day operations of the on-site property including tenant relations and eligibility.
• Determine initial and continuing eligibility for Authority programs and Section 8 Housing Choice Voucher.
• Review residents' eligibility and recertify rent; update leases as needed.
• Maintain waitlist and respond to tenant issues; ensure lease compliance.

Skills

Property management experience

Job description

The Housing Authority of the City of Santa Barbara (HACSB) is an award-winning, mission-driven public agency and a recognized leader in the affordable housing industry. Known for our attractive, well-maintained communities, we have developed and secured over 4,300 units of affordable rental homes throughout Santa Barbara. But our work goes far beyond building housing, we are committed to delivering innovative, long-term solutions that address our community’s housing challenges.

At HACSB, we empower residents to thrive through forward-thinking housing programs and supportive services. At the same time, we invest in our employees by offering meaningful work, professional growth and a shared sense of purpose. We foster a collaborative, inclusive, and respectful work environment where every team member plays a critical role in advancing our mission: providing safe, quality and affordable housing to those with limited incomes. Our dynamic leadership team leads a talented and dedicated team of professionals guided by our core values, the “5 C’s”: Competence, Cooperation, Commitment, Communication, and Compassion.

HACSB’s newest property at 3055 De La Vina is the former Quality Inn currently undergoing renovation and conversion into 31 studio units. The community is expected to open in December 2026. The development will provide safe, stable housing for low-income individuals that are experiencing homelessness or at risk of homelessness. The Property Management Representative will live and work on-site, overseeing daily operations and on-site management of the property as well as managing the property’s caseload including tenant reviews, vacancies and eligibility. In addition, supportive services will be provided by an external service provider.

Property Management Position

Key Responsibilities Include:

• Serves as an on-site property manager and oversees the day-to-day operations of 3055 De La Vina, including tenant relations, eligibility, recertification, lease compliance, and office management; serves as the primary point of contact for tenants, landlords, and service providers.
• Determines initial and continuing eligibility for Authority-owned/managed property programs and Section 8 Housing Choice Voucher Program in compliance with applicable federal, state, and Authority regulations, policies, and procedures; maintains appropriate caseload.
• Performs interim and annual review of residents’ eligibility; reviews changes to income and household composition; recalculates rent and prepares amendment to current lease as required.
• Accurately assigns tenant rental obligation in accordance with property/program income limits and regulations; runs rent reports for assigned properties; monitors and distributes delinquent rent notices.
• Coordinates and conducts interview processes with applicants and residents.
• Enforces compliance with lease agreements, Authority regulations and various program rules.
• Participates in annual property inspections; receives maintenance requests from tenants and initiates works orders for resident and property repairs.
• Maintains and ensures a viable waitlist of eligible applicants for assigned property and program(s).
• Maintains positive tenant relations by providing prompt, courteous and accurate response to tenant issues.
• Composes and processes a variety of documents and general correspondence.
• Initiates and conducts conferences and/or informal reviews and hearings for those residents in violation of lease and/or program regulations.
• Maintains accurate and detailed records and files; updates information, researches discrepancies, and performs data entry; maintains documentation for property and case management activities.
• Serves as a liaison with a variety of public and private organizations, community groups, and social service agencies to ensure resident needs are met and to promote self-sufficiency and stability.
• Provides courteous and professional communication and information to staff, program participants, visitors, and the general public; utilizes effective de-escalation techniques as necessary.
• Provides evening and weekend supervision on a demand basis at the property; assists residents with lockout situations; responds to emergency situations and takes appropriate action.

Join Our Team

The Housing Authority of the City of Santa Barbara (HACSB) is an award-winning, mission-driven public agency and a recognized leader in the affordable housing industry. Known for our attractive, well-maintained communities, we have developed and secured over 4,300 units of affordable rental homes throughout Santa Barbara. But our work goes far beyond building housing, we are committed to delivering innovative, long-term solutions that address our community’s housing challenges.

At HACSB, we empower residents to thrive through forward-thinking housing programs and supportive services. At the same time, we invest in our employees by offering meaningful work, professional growth and a shared sense of purpose. We foster a collaborative, inclusive, and respectful work environment where every team member plays a critical role in advancing our mission: providing safe, quality and affordable housing to those with limited incomes. Our dynamic leadership team leads a talented and dedicated team of professionals guided by our core values, the “5 C’s”: Competence, Cooperation, Commitment, Communication, and Compassion.

About 3055 De La Vina

HACSB’s newest property at 3055 De La Vina is the former Quality Inn currently undergoing renovation and conversion into 31 studio units. The community is expected to open in December 2026. The development will provide safe, stable housing for low-income individuals that are experiencing homelessness or at risk of homelessness. The Property Management Representative will live and work on-site, overseeing daily operations and on-site management of the property as well as managing the property’s caseload including tenant reviews, vacancies and eligibility. In addition, supportive services will be provided by an external service provider.

Property Management Position

Key Responsibilities Include:

• Serves as an on-site property manager and oversees the day-to-day operations of 3055 De La Vina, including tenant relations, eligibility, recertification, lease compliance, and office management; serves as the primary point of contact for tenants, landlords, and service providers.
• Determines initial and continuing eligibility for Authority-owned/managed property programs and Section 8 Housing Choice Voucher Program in compliance with applicable federal, state, and Authority regulations, policies, and procedures; maintains appropriate caseload.
• Performs interim and annual review of residents’ eligibility; reviews changes to income and household composition; recalculates rent and prepares amendment to current lease as required.
• Accurately assigns tenant rental obligation in accordance with property/program income limits and regulations; runs rent reports for assigned properties; monitors and distributes delinquent rent notices.
• Coordinates and conducts interview processes with applicants and residents.
• Enforces compliance with lease agreements, Authority regulations and various program rules.
• Participates in annual property inspections; receives maintenance requests from tenants and initiates works orders for resident and property repairs.
• Maintains and ensures a viable waitlist of eligible applicants for assigned property and program(s).
• Maintains positive tenant relations by providing prompt, courteous and accurate response to tenant issues.
• Composes and processes a variety of documents and general correspondence.
• Initiates and conducts conferences and/or informal reviews and hearings for those residents in violation of lease and/or program regulations.
• Maintains accurate and detailed records and files; updates information, researches discrepancies, and performs data entry; maintains documentation for property and case management activities.
• Serves as a liaison with a variety of public and private organizations, community groups, and social service agencies to ensure resident needs are met and to promote self-sufficiency and stability.
• Provides courteous and professional communication and information to staff, program participants, visitors, and the general public; utilizes effective de-escalation techniques as necessary.
• Provides evening and weekend supervision on a demand basis at the property; assists residents with lockout situations; responds to emergency situations and takes appropriate action.

Successful applicants will possess the following qualifications:

• Two years’ responsible experience in residential property management, housing assistance programs and/or social services field;
• Management skills including principles of tenant retention and relations;
• Knowledge of practices used in housing assistance and/or social services programs; experience working in mental health/social services desired;
• Ability to learn, interpret, explain and apply complex housing program rules and regulations;
• Team-player that embraces responsibility and accountability;
• Ability to work independently, set priorities and meet deadlines and exercise sound judgement;
• Excellent verbal and written communication, mediation, collaboration and customer service skills;
• Ability to speak Spanish is a plus; and
• Proof of legal right to drive in CA and DMV driving record in good standing that meets HACSB’s insurability requirements is required.

A complete position description can be found at www.hacsb.org. Full-time position requires residing on-site, holding regular office hours (9/80 schedule with offices closed alternate Fridays) as well as providing some evening and week-end supervision of the complex as needed.

Compensation and Benefits

Total compensation package includes competitive 5 step salary range $27.02-$32.84 per hour and bilingual premium pay (if applicable) plus use of free one-bedroom apartment including utilities.

HACSB also offers eligible employees a generous and well-rounded benefit package including:

• Cafeteria Benefit Plan
• 13 Paid Holidays
• Group Health Plan
• Vacation
• Dental and Vision Plans
• Sick Leave and Catastrophic Leave
• Long-Term Disability
• Training and Development
• Life and AD&D Insurance
• Alternative Transportation Incentives
• 457(b) Deferred Compensation Plan
• Tuition Reimbursement Program
• 401(a) Employees’ Money Purchase Pension Plan
• Recognition and Incentive Programs

Selection Process

Position open until filled. The selection process will include an oral interview and may include other testing processes designed to predict successful job performance.

If HACSB determines an applicant is suitable for the position based on a job-related evaluation of skills and experience, prior to final selection and subsequent employment, applicant will be subject to a criminal background check, appropriate to the job functions and business necessity. Criminal convictions will not automatically disqualify a candidate for employment. The nature of the crime, time since offense, surrounding circumstances, and relevance of the offense to the position applied for will be considered. HACSB appointments are contingent upon successful completion of a post-offer medical exam.

The Housing Authority is an Equal Opportunity Employer. In compliance with the ADA, HACSB provides reasonable accommodation to qualified individuals with disabilities. Applicants with disabilities who require reasonable accommodations may contact Human Resources at [phone] or (805 )965-2521 TDD to make accommodation requests.