On-Site Property Admin & Resident Support

Akam Associates Inc.; New York (NY); On-site; USD 35,000 - 50,000; Full time

Job summary

Akam Associates Inc. is seeking an On-Site Administrative Assistant to provide essential administrative support for the onsite property management team.

You will be the main contact for residents, vendors, and staff, handling phone calls, emails, data entry, and record-keeping to ensure smooth operations at the property. The role requires organization, customer service, and the ability to work onsite multiple days per week with familiarity in Yardi or similar PM software and MS Office tools.

Qualifications

• High school diploma or equivalent; Associate’s degree preferred.
• 1–3 years of administrative experience, preferably in property management or real estate.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and property management software (Yardi, RealPage, or similar).
• Excellent verbal and written communication skills.
• Strong organizational skills with attention to detail.
• Ability to multitask, prioritize, and work independently in a fast-paced environment.
• Professional demeanor and ability to maintain confidentiality.

Responsibilities

• Serve as the first point of contact for residents, visitors, and vendors, responding to inquiries professionally and promptly.
• Perform general administrative duties including answering phones, managing emails, filing, scanning, and data entry.
• Maintain and update resident and property records in property management software.
• Assist with move-ins, move-outs, and lease documentation as needed.
• Support accounting functions such as preparing invoices, collecting payments, and reconciling petty cash.
• Prepare reports, correspondence, and notices for management and residents.

Skills

Organizational skills

Communication skills

Customer service

Multitasking

Education

High school diploma or equivalent

Associate’s degree preferred

Tools

Yardi

Fresh Service

SharePoint

Microsoft Outlook

Excel

Word

Monday.com

Avid

Site-Compli

Job description

Akam Associates Inc. is seeking an On-Site Administrative Assistant to provide essential administrative support for the onsite property management team.

You will be the main contact for residents, vendors, and staff, handling phone calls, emails, data entry, and record-keeping to ensure smooth operations at the property. The role requires organization, customer service, and the ability to work onsite multiple days per week with familiarity in Yardi or similar PM software and MS Office tools.