The Administrative Assistant serves as a key point of contact for tenants, vendors, contractors, visitors, and the property management team. This position requires strong customer service, organization, communication, and the ability to manage multiple priorities in a fast-paced commercial real estate environment.
Responsibilities
- Provide day-to-day administrative support to the property management team, including calendars, meetings, correspondence, filing, reports, and building records.
- Process invoices through Yardi, assist with accounting coding, and support monthly reporting, operating budgets, and capital budget tracking.
- Coordinate tenant service requests, work orders, building access, security cards, contractor access, and vendor documentation.
- Maintain tenant and vendor records, including insurance certificates, contact lists, building information, and required compliance documentation.
- Support tenant relations, including move-ins and move-outs, building communications, signage, directories, leasing tours, and tenant events.
- Assist property management and engineering teams with inspections, reporting, utility information, preventive maintenance documentation, purchasing, and other operational needs.
Qualifications
- Minimum of 3 years of administrative experience; commercial real estate or property management experience preferred.
- High school diploma or equivalent required.
- Strong customer service, interpersonal, and professional communication skills.
- Highly organized and detail-oriented with the ability to manage multiple priorities and deadlines.
- Proficiency with Microsoft Office, including Word, Excel, Outlook, and PowerPoint; Yardi experience is a plus.
- Self-motivated, responsive, and dependable with the ability to work effectively with tenants, vendors, contractors, and internal teams.