On-Site Private Club Membership & Events Coordinator

Legacy Club; United States; On-site; USD 60,000 - 70,000; Full time

Job summary

The Legacy Club in Plano, TX is hiring a Membership Coordinator to support the Director of Membership, Brand & Culture with daily administrative tasks, member communications, onboarding, marketing administration, and event coordination.

This role focuses on delivering exceptional member experiences, maintaining CRM records, and coordinating cross-department projects while occasionally working evenings and weekends for member events.

Qualifications

• 2–4 years of experience in hospitality, membership, marketing, events, administration, or client service.
• Exceptional organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Strong multitasking and project management abilities.
• Experience with CRM systems, Microsoft Office/Google Workspace, and social media scheduling platforms.
• Professional, polished, and service-oriented demeanor.
• Ability to work occasional evenings and weekends for member events.

Responsibilities

• Membership & Administrative Support: Support the Director of Membership, Brand & Culture with daily administrative responsibilities; Manage calendars, meeting notes, project tracking, and follow-up items; Prepare reports, presentations, documents, and communications; Coordinate projects between Membership, Marketing, and Operations teams; Keep department priorities organized and moving forward.
• Member Experience: Respond to membership inquiries and manage the membership inbox; Schedule prospective member calls and tours; Maintain accurate CRM records and member communications; Coordinate onboarding for new members, including agreements, profiles, welcome materials, and portal access; Track member preferences and help create personalized experiences.
• Marketing Support: Schedule and publish approved social media content; Manage the social media content calendar; Perform quality checks on scheduled posts; Organize marketing assets and campaign materials; Monitor posts and flag comments or messages requiring follow-up.
• Events & Programming: Coordinate RSVPs, guest lists, seating charts, surveys, and event communications; Assist with event setup, registration, guest experience, and day-of execution; Help guide members throughout events and support the Membership Director with operational details; Complete post-event follow-up and CRM updates.
• Reporting: Administer the member referral program; Maintain CRM accuracy and reporting.

Skills

Hospitality

Membership operations

Marketing

Events

Administration

CRM

Communication

Calendar management

Tools

CRM systems

Microsoft Office

Google Workspace

Social media scheduling

Job description

The Legacy Club in Plano, TX is hiring a Membership Coordinator to support the Director of Membership, Brand & Culture with daily administrative tasks, member communications, onboarding, marketing administration, and event coordination.

This role focuses on delivering exceptional member experiences, maintaining CRM records, and coordinating cross-department projects while occasionally working evenings and weekends for member events.