Membership Coordinator

Legacy Club; United States; On-site; USD 60,000 - 70,000; Full time

Job summary

The Legacy Club in Plano, TX is hiring a Membership Coordinator to support the Director of Membership, Brand & Culture with daily administrative tasks, member communications, onboarding, marketing administration, and event coordination.

This role focuses on delivering exceptional member experiences, maintaining CRM records, and coordinating cross-department projects while occasionally working evenings and weekends for member events.

Qualifications

• 2–4 years of experience in hospitality, membership, marketing, events, administration, or client service.
• Exceptional organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Strong multitasking and project management abilities.
• Experience with CRM systems, Microsoft Office/Google Workspace, and social media scheduling platforms.
• Professional, polished, and service-oriented demeanor.
• Ability to work occasional evenings and weekends for member events.

Responsibilities

• Membership & Administrative Support: Support the Director of Membership, Brand & Culture with daily administrative responsibilities; Manage calendars, meeting notes, project tracking, and follow-up items; Prepare reports, presentations, documents, and communications; Coordinate projects between Membership, Marketing, and Operations teams; Keep department priorities organized and moving forward.
• Member Experience: Respond to membership inquiries and manage the membership inbox; Schedule prospective member calls and tours; Maintain accurate CRM records and member communications; Coordinate onboarding for new members, including agreements, profiles, welcome materials, and portal access; Track member preferences and help create personalized experiences.
• Marketing Support: Schedule and publish approved social media content; Manage the social media content calendar; Perform quality checks on scheduled posts; Organize marketing assets and campaign materials; Monitor posts and flag comments or messages requiring follow-up.
• Events & Programming: Coordinate RSVPs, guest lists, seating charts, surveys, and event communications; Assist with event setup, registration, guest experience, and day-of execution; Help guide members throughout events and support the Membership Director with operational details; Complete post-event follow-up and CRM updates.
• Reporting: Administer the member referral program; Maintain CRM accuracy and reporting.

Skills

Hospitality

Membership operations

Marketing

Events

Administration

CRM

Communication

Calendar management

Tools

CRM systems

Microsoft Office

Google Workspace

Social media scheduling

Job description

Company: The Legacy Club | Plano, TX (On-Site)

Compensation: $60,000 annual salary + up to $10,000 annual bonus opportunity

About the Club

The Legacy Club is a new private members' club opening in Plano, Texas, designed to bring together thoughtful connection, elevated hospitality, and curated experiences. Featuring exceptional dining, premium workspaces, social lounges, and year-round programming.

Position Overview

The Membership Coordinator serves as the administrative and organizational right hand to the Director of Membership, Brand & Culture. This role supports membership operations, prospective member communications, onboarding, marketing administration, event coordination, and day-to-day departmental organization.

This is an ideal opportunity for someone who thrives in a fast-paced environment, enjoys creating order, and loves delivering exceptional hospitality behind the scenes.

Responsibilities

Membership & Administrative Support

• Support the Director of Membership, Brand & Culture with daily administrative responsibilities
• Manage calendars, meeting notes, project tracking, and follow-up items
• Prepare reports, presentations, documents, and communications
• Coordinate projects between Membership, Marketing, and Operations teams
• Keep department priorities organized and moving forward

Member Experience

• Respond to membership inquiries and manage the membership inbox
• Schedule prospective member calls and tours
• Maintain accurate CRM records and member communications
• Coordinate onboarding for new members, including agreements, profiles, welcome materials, and portal access
• Track member preferences and help create personalized experiences

Marketing Support

• Schedule and publish approved social media content
• Manage the social media content calendar
• Perform quality checks on scheduled posts
• Organize marketing assets and campaign materials
• Monitor posts and flag comments or messages requiring follow-up

This position supports marketing administration and scheduling. It is not responsible for content creation, graphic design, or creative strategy.

Events & Programming

• Coordinate RSVPs, guest lists, seating charts, surveys, and event communications
• Assist with event setup, registration, guest experience, and day-of execution
• Help guide members throughout events and support the Membership Director with operational details
• Complete post-event follow-up and CRM updates

Reporting

• Administer the member referral program
• Maintain CRM accuracy and reporting

Qualifications

• 2–4 years of experience in hospitality, membership, marketing, events, administration, or client service
• Exceptional organizational skills and attention to detail
• Excellent written and verbal communication skills
• Strong multitasking and project management abilities
• Experience with CRM systems, Microsoft Office/Google Workspace, and social media scheduling platforms
• Professional, polished, and service-oriented demeanor
• Ability to work occasional evenings and weekends for member events

Preferred Experience

• Private club, luxury hospitality, high-end customer service, membership organizations, or event management

The ideal candidate is:

• Highly organized and proactive
• Comfortable juggling multiple priorities
• A strong communicator with excellent follow-through
• Naturally hospitable and relationship-oriented
• Resourceful, dependable, and eager to grow
• Excited to help build a brand from the ground up

If you're passionate about hospitality, organization, and creating exceptional member experiences, we'd love to hear from you.