On-Site Pre-Litigation PI Case Manager – Growth

Elmm-Law-Group; Phoenix (AZ); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Paid holidays

Growth opportunities

Job summary

Elmm Law Group in Phoenix, AZ is seeking a Pre-Litigation Personal Injury Case Manager to handle own caseload and work directly with attorneys in-office. This full-time position emphasizes rapid learning, client contact, and hands-on exposure to the settlement process.

You will manage intake-to-demand, coordinate with insurers, and draft demand letters while growing skills in client relations and firm operations. The role requires in-person work five days a week.

Qualifications

• Experience in personal injury pre-litigation, case management, or a related legal support role such as legal assistant, legal secretary, or paralegal
• A self-starter who can juggle multiple active files at once without dropping details
• Strong writing skills and real comfort drafting legal documents and demand letters
• Genuinely great with people: the clients we serve are having one of the worst years of their lives
• Sharp organizational instincts and a bias toward getting ahead of deadlines
• Comfortable in Word, Excel, and case management software
• High school diploma required; a Bachelor's degree is preferred, or a 2-year degree with paralegal certification
• Authorized to work in the U.S. and able to work full-time, in person, in our Phoenix office

Responsibilities

• Own a caseload from intake through demand: you are the person the client trusts and calls
• Open and manage claims with auto and health insurance carriers
• Build real relationships with clients: check in on treatment, answer questions, and keep them informed
• Read and analyze medical records, and know the next move before anyone has to ask
• Verify medical billing balances and liens, and negotiate reductions with providers
• Assemble medical bills, wage loss, and supporting documentation into demand packages
• Draft demand letters and legal documents for attorney review
• Keep every file organized, current, and audit-ready, both electronic and paper
• Work shoulder to shoulder with our attorneys, paralegals, legal assistants, and settlement disbursements team

Skills

case management

writing skills

people skills

organizational skills

word/excel

Education

Bachelor's degree preferred

High school diploma required

paralegal certification (optional)

Tools

case management software

Job description

Elmm Law Group in Phoenix, AZ is seeking a Pre-Litigation Personal Injury Case Manager to handle own caseload and work directly with attorneys in-office. This full-time position emphasizes rapid learning, client contact, and hands-on exposure to the settlement process.

You will manage intake-to-demand, coordinate with insurers, and draft demand letters while growing skills in client relations and firm operations. The role requires in-person work five days a week.