On-Site Personal Lines Insurance Client Advocate

Jonus Group; Brentwood (MO); On-site; USD 42,000 - 60,000; Full time

Job summary

The Jonus Group is seeking a dedicated Personal Lines Customer Service Representative (PL CSR) to join a growing team on-site. You will manage a diverse book of business, deliver exceptional client service, and support quoting for new and renewal business while leveraging EPIC software.

The ideal candidate has insurance industry experience, strong communication skills, and the ability to thrive in a fast-paced environment.

Qualifications

• Experience in the insurance industry preferred.
• Familiarity with EPIC software is highly desirable.
• Strong communication and organizational skills required.
• Ability to work well in a team and handle multiple tasks.

Responsibilities

• Manage a book of business valued at ~ $2 million with client sizes $1,000–$50,000.
• Provide exceptional customer service by addressing inquiries and maintaining client relationships.
• Assist with quoting new and renewal business as needed.
• Utilize EPIC software to manage accounts and ensure accurate record-keeping.
• Collaborate with team members to support departmental goals.
• Stay updated on industry trends, regulations, and best practices.

Skills

Customer service

Communication

Organization

Time management

Teamwork

Problem solving

Tools

EPIC software

Job description

The Jonus Group is seeking a dedicated Personal Lines Customer Service Representative (PL CSR) to join a growing team on-site. You will manage a diverse book of business, deliver exceptional client service, and support quoting for new and renewal business while leveraging EPIC software.

The ideal candidate has insurance industry experience, strong communication skills, and the ability to thrive in a fast-paced environment.