On-Site Patient Access Supervisor — Revenue Cycle Leader

Ensemble RCM; Miami (FL); On-site; USD 47,000 - 59,000; Full time

Benefits offered by this job

Bonus Incentives

Paid Certifications

Tuition Reimbursement

Comprehensive Benefits

Career Advancement

Job summary

Ensemble in Miami is seeking a Patient Access Supervisor Champion to organize and coordinate staff, ensuring safe, efficient operations and high-quality customer service. The role collaborates with the Patient Access Manager to coach staff, optimize performance, and maintain daily workflows.

The position requires on-site work at Nicklaus Children's Hospital, with responsibilities spanning orientation, training, compliance, and revenue cycle activities. Competitive pay and benefits are offered.

Qualifications

• Makes decisions by gathering, analyzing, and interpreting information; chooses best course of action.
• Proactively confronts difficult issues and participates in challenging conversations; takes bold action.
• Persuades others to accept ideas and actions that support outcomes.
• Partners with individuals and supports their development of knowledge, skills, and abilities.
• Understands emotions and adapts behavior to achieve results.
• Ensures policies and practices leverage diverse backgrounds and perspectives.

Responsibilities

• Coordinates all registration duties with staff; ensures daily tasks are completed and provides training.
• Tracks and reports department performance in key metrics (wait times, productivity, etc.).
• Manages staff scheduling, time off, and coverage to minimize overtime and maximize productivity.
• Oversees upfront collection process tracking and coaching as needed.
• Handles on-call duties across days, nights, and weekends and supports staff as needed.
• Develops department processes; conducts audits and ongoing coaching for performance.

Skills

Decision Making

Courage

Influencing

Coaching & Developing Others

Emotional Intelligence

Creating an Inclusive Environment

Job description

Ensemble in Miami is seeking a Patient Access Supervisor Champion to organize and coordinate staff, ensuring safe, efficient operations and high-quality customer service. The role collaborates with the Patient Access Manager to coach staff, optimize performance, and maintain daily workflows.

The position requires on-site work at Nicklaus Children's Hospital, with responsibilities spanning orientation, training, compliance, and revenue cycle activities. Competitive pay and benefits are offered.