On-Site Parts & Logistics Coordinator

AH Group; North Charleston (SC); On-site; USD 52,000 - 55,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

401(k) with Company Matching

Paid Time Off (PTO)

Job summary

AH Group is seeking an On-Site Account Representative in North Charleston, SC to manage inventory and logistics at a customer facility. The role is embedded on the plant floor, serving as the frontline for urgent parts identification and shipment, with an emphasis on responsive, reliable customer service.

Responsibilities include ERP data entry, supplier coordination, and on-site collaboration to prevent downtime and ensure timely shipments.

Qualifications

• Excellent written and verbal communication with customers and internal teams.
• Ability to prioritize in a fast-paced manufacturing environment.
• Customer-focused mindset with strong service orientation.
• Excellent organizational skills and attention to detail across multiple transactions.
• Comfort with physical tasks including lifting and moving parts.
• Basic computer proficiency and quick learning of new software.
• Dependable, punctual, and able to work independently onsite.

Responsibilities

• Act as daily primary contact for the customer at the facility and communicate status updates.
• Identify and collect failed parts from the manufacturing site and prioritize based on urgency.
• Assist with physical movement of parts and organize within the facility.
• Enter and maintain part data and transactions in the ERP system in real time.
• Communicate with suppliers to manage orders and expedite shipments.
• Coordinate the inbound/outbound shipments and verify counts and condition.
• Understand production priorities and drive urgency to minimize downtime.
• Maintain accurate records of all transactions and flag issues proactively.

Skills

Communication skills

Urgency mindset

Customer-first approach

Organizational skills

Physical tasks

Basic computer skills

Reliability

Independent work

Tools

ERP familiarity

SAP

Oracle

Job description

AH Group is seeking an On-Site Account Representative in North Charleston, SC to manage inventory and logistics at a customer facility. The role is embedded on the plant floor, serving as the frontline for urgent parts identification and shipment, with an emphasis on responsive, reliable customer service.

Responsibilities include ERP data entry, supplier coordination, and on-site collaboration to prevent downtime and ensure timely shipments.