On-Site Parts & Account Specialist

Automatic Data Processing, Inc.; Salt Lake City (UT); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

401(k) with Company Matching

Paid Time Off

Job summary

AH Group is seeking a driven, service-oriented On-Site Account Representative to manage inventory and logistics of industrial machine spare parts at a customer manufacturing facility. This is not a desk job — you will be embedded on the plant floor, working directly with the customer to ensure quick identification, tracking, processing, and shipping of parts.

Downtime is costly; you will be the frontline, delivering urgent parts with clear communication and a high level of service.

Qualifications

• Exceptional communication skills in person, on the phone, and in writing.
• Ability to stay urgent and prioritize in a fast-paced manufacturing environment.
• Customer-first mindset with high-level service and responsiveness.
• Strong organizational skills with attention to detail and multitasking.
• Comfort with lifting and moving industrial parts.
• Basic computer proficiency and data entry; able to learn new software.
• Reliable, punctual, and able to work independently on a customer site.

Responsibilities

• Serve as the daily point of contact for the customer at facility level.
• Proactively gather failed components from designated areas throughout the facility.
• Enter and maintain part data in the customer's ERP system in real time.
• Maintain consistent communication with suppliers and vendors; follow up on open orders.
• Coordinate the full shipping and receiving cycle for parts; verify counts and documentation.
• Understand production priorities and drive uptime with urgency.
• Maintain accurate records of all parts transactions and open items.
• Assist with physical handling of parts on-site and on the plant floor.

Skills

Communication skills

Urgency & prioritization

Customer-focused

Organizational skills

Physical tasks

Data entry

Independent on-site work

Tools

ERP systems (SAP/Oracle)

Job description

AH Group is seeking a driven, service-oriented On-Site Account Representative to manage inventory and logistics of industrial machine spare parts at a customer manufacturing facility. This is not a desk job — you will be embedded on the plant floor, working directly with the customer to ensure quick identification, tracking, processing, and shipping of parts.

Downtime is costly; you will be the frontline, delivering urgent parts with clear communication and a high level of service.