On-site Order & Customer Experience Specialist

Ultipro; Chula Vista (CA); On-site; USD 28,000 - 33,000; Full time

Job summary

Ultipro in Chula Vista, CA is seeking a detail-oriented Customer Service Representative to handle order management, quotes, and deliveries, while providing superior service to dealers and customers.

You will work on-site in a fast-paced environment, support sales and warehouse teams, manage inventory checks, returns, and credits, and maintain accurate records. Pay is $20.50 to $23.90 per hour.

Qualifications

• Experience with order entry, invoicing and cash handling.
• Strong customer-facing communication and problem solving.
• Ability to coordinate with warehouse, manufacturing and sales teams.

Responsibilities

• Input and process orders and quote requests, handle cash.
• Coordinate deliveries with manufacturing, sales, distribution and vendors.
• Provide superior customer service at counter, phone or email.
• Resolve customer issues including warranties and returns.
• Maintain customer records and process shipments.

Skills

Order Management

Customer Service

Sales Support

Conflict Resolution

Inventory Management

Relationship Management

Tools

Forklift Operation

Job description

Ultipro in Chula Vista, CA is seeking a detail-oriented Customer Service Representative to handle order management, quotes, and deliveries, while providing superior service to dealers and customers.

You will work on-site in a fast-paced environment, support sales and warehouse teams, manage inventory checks, returns, and credits, and maintain accurate records. Pay is $20.50 to $23.90 per hour.