On-Site Operations Leader — Streamline Office & Lead Team

Innovative Outsourcing; Brunswick (GA); On-site; USD 85,000 - 100,000; Full time

Benefits offered by this job

Excellent benefits package

Job summary

McDaniel Supply is seeking a hands-on Business Manager to lead the office team and drive structure, accountability, and process improvement in day-to-day operations. The role oversees customer service, accounting support, and chargeback/ACH functions with a focus on strong controls and teamwork.

The position emphasizes leadership and operational excellence, with a competitive salary and excellent benefits. Bachelor’s degree or relevant experience is preferred, and experience in a high-volume

Qualifications

• Proven office/operations management experience with leadership
• Experience in AR/AP, reconciliation, or similar financial admin
• Track record of building processes and documentation

Responsibilities

• Lead and develop a team of 11–12 across customer service, accounting support, and chargeback/ACH
• Redistribute work and cross-train to prevent single points of failure
• Set clear expectations, coach performance, and hold team accountable
• Identify workflow breakages and implement fixes, standard procedures and documentation
• Improve financial processes and controls beyond current practices
• Oversee accounts receivable/payable for accuracy and timeliness
• Oversee deposit reconciliation and ACH activity and investigate discrepancies
• Oversee invoicing and resolve recurring errors
• Track KPIs (aging, collections, processing time, error rates) and report to ownership

Skills

Office leadership

AR/AP

Process improvement

KPIs reporting

Excel & Word

Detail-oriented

Bachelor's degree

Education

Bachelor's degree or equivalent experience

Job description

McDaniel Supply is seeking a hands-on Business Manager to lead the office team and drive structure, accountability, and process improvement in day-to-day operations. The role oversees customer service, accounting support, and chargeback/ACH functions with a focus on strong controls and teamwork.

The position emphasizes leadership and operational excellence, with a competitive salary and excellent benefits. Bachelor’s degree or relevant experience is preferred, and experience in a high-volume