On-Site Operations Conductor — Luxury Retreats

Bolt Farm Treehouse; Whitwell (TN); On-site; USD 123,000 - 133,000; Full time

Benefits offered by this job

Free stays

Million-dollar views

High-performance team

Job summary

Bolt Farm Treehouse, a mountaintop luxury retreat, seeks an Operations Orchestrator to transform floor reality into repeatable, scalable systems. You’ll lead through teams across housekeeping, maintenance, spa, and front‑of‑house, crafting simple SOPs and playbooks that empower staff and elevate guest experiences.

As a next‑level operator, you’ll embed processes into our BoltOS and AI tools, run daily rhythms, and push toward 2–3× smoother operations while protecting the guest experience.

Qualifications

• Proven ability turning chaos into SOPs, training, and standards.
• Experience coaching cross-functional teams without burnout.
• AI-first thinking with lightweight use of AI tools.

Responsibilities

• Walk villas with housekeeping, ride with maintenance, sit in on spa and front‑of‑house to build trust.
• Translate floor reality into dead-simple SOPs, photo standards, checklists, and templates.
• Own daily huddles and weekly cadences to keep housekeeping, maintenance, spa, DreamWeavers, and front‑of‑house synchronized.
• Partner with tech to embed processes into BoltOS/BoltGPT and close automation gaps.

Skills

Hospitality mindset

Systems thinking

First-principles problem solving

AI-curious and tool‑agile

Strong written communication

Tools

BoltOS

BoltGPT

PMS

Job description

Bolt Farm Treehouse, a mountaintop luxury retreat, seeks an Operations Orchestrator to transform floor reality into repeatable, scalable systems. You’ll lead through teams across housekeeping, maintenance, spa, and front‑of‑house, crafting simple SOPs and playbooks that empower staff and elevate guest experiences.

As a next‑level operator, you’ll embed processes into our BoltOS and AI tools, run daily rhythms, and push toward 2–3× smoother operations while protecting the guest experience.