On-Site NOC Engineer — Enterprise Data & Cloud

LightGrid LLC; Fort Lee (NJ); Hybrid; USD 60,000 - 80,000; Full time

Job summary

LightGrid LLC is seeking a Data Network Support specialist for the Network Operations Center in Fort Lee, VA. This on-site role requires 12-hour shifts, weekends, and holidays, with US Citizenship required.

You will monitor, troubleshoot, and maintain DeCA’s enterprise data and cloud network infrastructure, using Remedy, IBM Tivoli, and SolarWinds to ensure continuous availability. Responsibilities include incident validation, escalation, service restoration, and coordinating with vendors for

Qualifications

• Associate or bachelor’s degree in Information Technology, Computer Science, or equivalent.
• CCNA certification required, with DoD 8140 Advanced Network Operations Specialist requirements; certification must be current.
• Minimum 1 year experience in a NOC or equivalent network operations role.
• Experience with enterprise routers, switches, firewalls, wireless devices, and cloud network solutions.
• Familiarity with network management products (IBM Tivoli/SolarWinds or equivalents).
• Experience with network architecture, configuration management, and operational documentation.
• Knowledge of routing protocols, VLANs, VPNs, SD-WAN, 802.11x/WLAN, and asset management.

Responsibilities

• Monitor network health and statistics using DeCA’s monitoring tools; log and track incidents through Remedy; ensure prompt response and resolution to incidents or outages.
• Execute incident validation, escalation, service restoration, and coordinate with vendors or host facilities for field service dispatch as required.
• Follow SOPs and TTPs for escalation/notification and provide user status updates.
• Provide monthly/quarterly statistical reports covering availability, capacity, bandwidth, asset inventory, and utilization.
• Conduct root cause and trend analysis to preempt and resolve chronic network issues.
• Support architecture, design, and integration for the global network/cloud/NOC, including documentation, drawings, and audits.

Skills

Network monitoring

Incident response

Troubleshooting

Remedy ticketing

SolarWinds

CCNA

Network architecture

Education

Associate or bachelor’s degree in IT/CS

Tools

Remedy

IBM Tivoli

SolarWinds

Job description

LightGrid LLC is seeking a Data Network Support specialist for the Network Operations Center in Fort Lee, VA. This on-site role requires 12-hour shifts, weekends, and holidays, with US Citizenship required.

You will monitor, troubleshoot, and maintain DeCA’s enterprise data and cloud network infrastructure, using Remedy, IBM Tivoli, and SolarWinds to ensure continuous availability. Responsibilities include incident validation, escalation, service restoration, and coordinating with vendors for