Network Operations Center Engineer (Day)

Beyond SOF; Reston (VA); Hybrid; USD 110,000 - 140,000; Full time

Job summary

Beyond SOF in Reston, VA seeks a Network Operations Center Engineer (Day) to monitor and maintain critical network operations. You will serve as Tier III escalation, resolve incidents, and collaborate with network, systems, and desktop engineering to drive resolution in a hybrid work setting.

The role requires TS/SCI clearance and 3+ years as a systems administrator, with experience in SolarWinds, Windows Server, Exchange, and firewall/DNS changes.

Qualifications

• Active TS/SCI Clearance.
• 3+ years as IT systems administrator with SolarWinds monitoring.
• Experience with Windows Server 2012 R2/2016 or Exchange.
• Knowledge of port security protocols and firewall rules.
• Troubleshoot Tier II/III incidents involving OSI layers 1-4.
• Conduct firewall changes, F5 iRules, and DNS entries.

Responsibilities

• Monitor network administration and maintenance operations.
• Resolve network incidents to ensure smooth operation of NOC.
• Serve as Tier III support to elevate and resolve technical issues.
• Support problem management resolutions by tracking system-wide problems.
• Collaborate with network engineering, systems engineering, catapult operations, and desktop engineering to drive resolution.

Skills

TS/SCI Clearance

Network monitoring

Incident troubleshooting

Tools

SolarWinds

F5 iRules

DNS entries

VMware/VDI

Job description

Network Operations Center Engineer (Day)

• Reston, VA

Network Operations Center Engineer (Day) Reston, VA, USA Full-time Clearance: Top Secret/SCI

Job Description

Monitor network administration and maintenance operations. Resolve network incidents to ensure the smooth-running of the network operation center. Apply advanced consulting skills, extensive technical expertise, and full industry knowledge. Develop innovative solutions to complex problems. Serve as the Tier III support to elevate and resolve technical issues on operational network environments. Support problem management resolutions by tracking system-wide problems on the operational networks and work with engineering support, including network engineering, systems engineering, catapult operations, and desktop engineering to see problem troubleshooting through to resolution. This position is a hybrid role with a combination of working in an office or client site and working remotely.

Qualifications

• Active TS/SCI Clearance
• 3+ years of experience as an IT systems administrator, performing service monitoring and reporting using SolarWinds
• Experience with Windows 2012 R2, 2016, or Exchange
• Knowledge of basic port security protocols and basic firewall rules
• Ability to troubleshoot Tier II/III incidents involving OSI layers 1-4
• Ability to conduct firewall changes, F5iRules, and DNS entries

Desired Qualifications:

• Experience with remediation, STIG compliance, and security scans, including SCCM, MECM, ACAS, or Tanium
• Experience with BMC Remedy
• Experience with virtualization VMware or VDI
• Experience with managing AD and Group Policies
• Ability to communicate affectively and collaborate across teams
• Ability to automate tasks using Ansible, PowerShell, or Bash
• Possession of excellent written and verbal communication skills
• MCSE, SolarWinds, Splunk, or Exchange Certifications