On-Site Nashville Leader, Resident Services

Metropolitan Government of Nashville & Davidson County; Nashville (TN); On-site; USD 110,000 - 128,000; Full time

Job summary

The Metropolitan Government of Nashville & Davidson County's MDHA seeks an experienced leader to serve as Assistant Director of Resident Services in Nashville. This full-time exempt role directs departmental operations, oversees programs for residents, voucher holders and communities, and aligns services with federal regulations and grant requirements.

You will lead the Resident Services team, supervise program areas such as youth initiatives and workforce development, cultivate partnerships,

Qualifications

• Bachelor's degree in business administration or related field.
• At least six (6) years of progressive leadership experience.
• Experience leading teams and setting organizational priorities.
• Ability to interpret program regulations and grant guidelines.
• Strong planning, organizational and analytical skills.
• Excellent communication and professional representation.

Responsibilities

• Lead and develop the Resident Services team.
• Provide strategic direction for information, referral services and short-term case management.
• Set departmental priorities and performance expectations.
• Direct program areas: youth initiatives, workforce development, and related functions.
• Coach and develop staff, oversee performance reviews.
• Ensure compliance with regulations and grant requirements.
• Advance housing stability and resident engagement through partnerships.
• Coordinate with other MDHA departments and external partners.

Skills

Leadership

Strategic thinking

Staff development

Communication

Grant/regulatory compliance

Education

Bachelor's degree in business administration

Master's degree in social work or public administration

Job description

The Metropolitan Government of Nashville & Davidson County's MDHA seeks an experienced leader to serve as Assistant Director of Resident Services in Nashville. This full-time exempt role directs departmental operations, oversees programs for residents, voucher holders and communities, and aligns services with federal regulations and grant requirements.

You will lead the Resident Services team, supervise program areas such as youth initiatives and workforce development, cultivate partnerships,