Assistant Manager

Metropolitan Government of Nashville & Davidson County; Tennessee; Presencial; USD 52 000 - 59 000; Tempo integral

Resumo da oferta

Metropolitan Development and Housing Agency (MDHA) in Nashville is seeking an Assistant Manager to support property portfolios, ensure compliance with HUD rules, and assist in budgeting and operations. This role requires coordinating with the Property Manager and central office staff to maintain affordable housing projects.

The position emphasizes leadership, training, and responsive tenant service, with an emphasis on maintaining project-based rental assistance units and PBRA properties.

Qualificações

• Two years of college education plus four years of responsible property management experience.
• Valid Tennessee driver’s license and multiple certifications (COS, Tax Credit, Home, BOS, CFS).
• Knowledge of HUD rules, MDHA policies and rent/budget processes.

Responsabilidades

• Review tenant accounts, manage vouchers, and participate in annual property budgets.
• Ensure compliance with HUD Occupancy Handbook and MDHA procedures.
• Lead property management operations in the absence of the Property Manager.
• Supervise daily office operations and provide training to leasing staff.
• Handle resident requests and enforce lease provisions with professional conduct.

Conhecimentos

Leadership

Communication

Problem solving

Financial awareness

Team supervision

Formação académica

Two years college education

COS certification

Tax Credit Certification

Home Certification

Blended Occupancy Specialist (BOS)

Certified Financial Specialist (CFS)

Ferramentas

Yardi 7

Descrição da oferta de emprego

Position Open: April 23, 2026

Position Close: Until Filled

JOB ANNOUNCEMENT

Position: Assistant Manager

Salary: $52,020 - $58,685

Metropolitan Development and Housing Agency (MDHA)

Nashville, TN

MDHA serves Nashville and Davidson County. The mission of MDHA is to create quality affordable housing opportunities, support neighborhoods, strengthen communities, and help build a greater Nashville.

MDHA employs over 300 staff members, has a budget of $200 million, and houses approximately 30,000 people, primarily through nearly 8,000 Section 8 Vouchers and over 6,800 apartments, which are mainly Project-Based Rental Assistance (PBRA) units, at 39 properties. MDHA is a housing authority, a community development agency, and a redevelopment agency.

Position Summary

Under the direct supervision of the Property Manager; is responsible for providing assistance/support throughout the MDHA property portfolio in the absence of a property manager; provides administrative support, management, direction and leadership to ensure the assigned property(or properties) is maintained, meets expected results, and operated in accordance with MDHA affordable housing and HUD rules and regulations.

Financial Management

• Review tenant's accounts and other bookkeeping activities and complete monthly procedures and vouchers; Collect 98% outstanding Tenant Accounts Receivables monthly;
• Participate in the annual budget process for each property;
• Prepare monthly write off reports for submission to the Senior Property Manager;

Compliance

• Insure accuracy and compliance with HUD's Occupancy Handbook, 4350.3, EIV, MHDA's Policy and Procedures, Yardi 7, monthly procedures for voucher processing, maintenance and budget;
• Review and complete resident files, enforce lease and process legal activities;
• Assist property manager in procurement purchases;

Leadership & Supervision

• In the absence of the Property Manager, lead, coordinate and direct the property management operations in coordination with the Senior Property Manager, leasing assistant(s) and central office staff
• Assist in supervising the day to day operation of the property management office and provide direction to the maintenance staff;
• Attend all staff training and development and further develop skills for advancement;
• Assist in training and coaching of leasing assistants;

Tenant/Property Management

• Review and complete resident files, enforce lease and process legal activities;
• Perform back up duties to property manager in their absence and keep the property manager informed of resident requests an activity;
• Handle residents’ complaints and requests in a professional manner;
• Demonstrate a professional appearance and attitude;
• Other related duties as assigned.

Two years of college education plus four (4) years of responsible property management experience in property management and leasing with two (2) years of initial lease up experience on a low-income tax credit property or a combination of education and work experience that meets the KSA required for this position.

Valid Tennessee driver's license, Certified Occupancy Specialist (COS) certification, Tax Credit Compliance Certification, Home Certification or Blended Occupancy Specialist (BOS), Certified Financial Specialist (CFS).

Interpersonal Skills

Ability to effectively lead and manage to maximize the performance of property personnel; thrive under pressure in a fast paced environment; self-directed with the ability to successfully solve problems independently; be fiscally responsible, ability to make sound decisions, establish and maintain good working relationships with others; strong analytical abilities, detailed oriented, ability to manage ever changing priorities (multi- task); communicate well with others (oral and written) with good organizational skills; able to give and receive constructive criticism, and ability to embrace change.

Technical Expertise

Knowledge of the principles and practices of Affordable Housing, HUD's Multi-family (S-8) (PBRA) program, federal, state, and local laws and regulations governing housing operations. Ability to perform general administrative duties, Ability to read and interpret MDHA's Tenant Selection Plan (TSP); house rules and HUD's Handbooks and related policies and procedures. Knowledge of rent calculations, eligibility, verifications, recertifications, tenant screening and Fair Housing.

Resilience

Willingness, mental and physical ability to perform the duties involved in this classification, ability to perform work with or without accommodation that requires sitting, standing, and walking, dexterity of hands and clarity of vision, speech and hearing and powers of observation, other physical duties as required.

Financial Knowledge

Knowledge of general accounting practices; ability to accurately perform mathematical computation, calculate amounts and rates, and the ability to understand financial statements and budgets.

THE METROPOLITAN DEVELOPMENT AND HOUSING AGENCY IS AN EQUAL OPPORTUNITY EMPLOYER AND HIRES REGARDLESS OF RACE, COLOR, NATIONAL ORIGIN, SEX, SEXUAL ORIENTATION, GENDER IDENTITY, AGE, RELIGION, AND DISABILITY, GENETIC INFORMATION, OR ANY OTHER LEGALLY PROTECTED STATUS.

Metropolitan Development and Housing Agency

701 South Sixth St.

Nashville, Tennessee 37206

www.Nashville-MDHA.org

TDD#252-8599

To request reasonable accommodation or assistance with language interpretation, please

Call 615-252-8550