On-Site Member Engagement Specialist

YMCA of Greater Seattle; Snoqualmie (WA); On-site; USD 29,342 - 31,684; Full time

Benefits offered by this job

Membership to the YMCA of Greater Seattle

Medical, Dental, Vision, and Life Insurance

Retirement with generous employer contributions

Free access to mental health resources

Rapidly accruing paid time off (PTO)

Discounts on YMCA childcare and programs

Job summary

The YMCA of Greater Seattle is seeking a Member Engagement Representative in Snoqualmie, WA. This vital position involves providing exceptional customer service, guiding members in their journey with us, and facilitating program enrollment. The ideal candidate should have a minimum of six months relevant experience and excellent customer service skills. This role offers a salary ranging from $21.30 to $23.00 per hour based on experience, along with comprehensive benefits and membership access.

Qualifications

• Six months or more of relevant work experience in sales, retail, reception, or customer service.
• Strong customer service skills, with the ability to respond to multiple inquiries.

Responsibilities

• Provide prompt and courteous service to members and participants.
• Assist members with program registration and inquiries.
• Perform routine duties including facility maintenance and access control.

Skills

Customer service skills

Basic computer skills

Job description

The YMCA of Greater Seattle is seeking a Member Engagement Representative in Snoqualmie, WA. This vital position involves providing exceptional customer service, guiding members in their journey with us, and facilitating program enrollment. The ideal candidate should have a minimum of six months relevant experience and excellent customer service skills. This role offers a salary ranging from $21.30 to $23.00 per hour based on experience, along with comprehensive benefits and membership access.