On-Site Medical Records Specialist — Birmingham Growth

MainStreet Family Urgent Care; Birmingham (AL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

401(k) with company match

PTO

Career advancement opportunities

Job summary

MainStreet Family Care is seeking a Medical Records Specialist to join our Revenue Cycle team at the Birmingham, AL headquarters. This on-site role is ideal for someone who is detail-oriented, highly organized, able to work independently, and eager to grow within a professional healthcare organization.

Responsibilities include processing medical record requests from insurers and stakeholders, updating pay-to addresses, saving and organizing EOBs and ERAs, supporting claims resolution, and

Qualifications

• Strong organizational and prioritization skills.
• High attention to detail with zero tolerance for errors.
• Proficient with computers, document management, and data entry.
• Previous experience in a medical office, billing, or records environment is not required—you will train the right person.
• A proactive, ownership-driven mindset that supports continuous improvement.

Responsibilities

• Process medical record requests from insurance companies and authorized stakeholders with accuracy and urgency.
• Manage insurance correspondence by updating pay-to addresses to ensure payments are directed to MainStreet HQ rather than clinic locations.
• Save, upload, and maintain Explanation of Benefits (EOBs) and Electronic Remittance Advices (ERAs) in the correct systems.
• Support claims resolution and payment posting teams to ensure clean revenue cycle workflows.
• Provide exceptional internal customer service to clinic and billing partners.

Skills

Organizational skills

Attention to detail

Data entry

Independent worker

Proactive mindset

Customer service

Tools

EMR systems

Job description

MainStreet Family Care is seeking a Medical Records Specialist to join our Revenue Cycle team at the Birmingham, AL headquarters. This on-site role is ideal for someone who is detail-oriented, highly organized, able to work independently, and eager to grow within a professional healthcare organization.

Responsibilities include processing medical record requests from insurers and stakeholders, updating pay-to addresses, saving and organizing EOBs and ERAs, supporting claims resolution, and