On-Site Mailroom Associate - Office & Facilities Support

Jones Lang LaSalle Incorporated; Reston (VA); On-site; USD 41,000 - 50,000; Full time

Job summary

Jones Lang LaSalle Incorporated (JLL) is seeking a Mailroom Associate for on-site employment in Reston, Virginia. The role involves handling mail, packages, and office supplies to ensure smooth daily operations at the client site.

The ideal candidate will have a high school diploma or equivalent and 1–2 years of mailroom or facilities support experience, with strong customer service and communication skills.

Qualifications

• High school diploma or equivalent.
• 1–2 years of mailroom, office services, or facilities support experience.
• Strong customer service and communication skills with a professional demeanor.
• Ability to manage multiple tasks and prioritize responsibilities effectively.
• Reliable transportation and a clean driving record.
• Ability to regularly stand and walk for extended periods.
• Ability to lift, move, and carry materials up to 50 pounds occasionally.

Responsibilities

• Receive, sort, and distribute incoming USPS, courier mail, and packages on the same day of receipt.
• Process outgoing shipments through FedEx, UPS, USPS, and apply correct postage to outgoing mail.
• Maintain mailroom, copy rooms, and breakrooms by restocking paper, toner, office, and coffee supplies.
• Respond to basic copier and printer maintenance needs, including paper jams and replacement of interchangeable parts.
• Monitor workplace conditions and submit Corrigo work orders for facility-related issues requiring attention.
• Manage and update assigned Corrigo tickets related to Mail Services functions within required timelines.
• Support employee move requests and maintain daily workflow reporting and activity tracking.

Skills

Customer service

Communication skills

Prioritization

Teamwork

Reliability

Education

High school diploma or equivalent

Job description

Jones Lang LaSalle Incorporated (JLL) is seeking a Mailroom Associate for on-site employment in Reston, Virginia. The role involves handling mail, packages, and office supplies to ensure smooth daily operations at the client site.

The ideal candidate will have a high school diploma or equivalent and 1–2 years of mailroom or facilities support experience, with strong customer service and communication skills.