On-Site Luxury Concierge — Resident Services

Rose Associates Inc.; New York (NY); On-site; USD 26,000 - 37,000; Full time

Job summary

Rose Associates is seeking a courteous Concierge to serve residents in our luxury building in New York City. You will greet residents and guests, assist with packages, provide information on amenities and local events, and act as a central contact for inquiries.

The role requires strong customer service, professional demeanor, and the ability to work on-site with occasional lifting of heavy packages. NY work authorization is required; security license is a plus.

Qualifications

• Proficiency with Microsoft Office, Yardi, and property management software.
• Excellent customer service and interpersonal skills.
• Professional demeanor and strong organizational abilities.
• Security license is a plus; work authorization required.

Responsibilities

• Greet residents and guests; manage packages and deliveries.
• Provide information on amenities, services, events; stay updated locally.
• Serve as central contact, address inquiries, relay messages.
• Monitor entrances; enforce access control for safety.
• Comply with workplace safety regulations.
• On-site presence; move around building for tasks.
• Occasional duties outside normal responsibilities; lift heavy packages (>50 lbs).

Skills

Customer service

Interpersonal communication

Professional demeanor

Education

High school diploma or equivalent

Tools

Yardi

Microsoft Office

Property management software

Job description

Rose Associates is seeking a courteous Concierge to serve residents in our luxury building in New York City. You will greet residents and guests, assist with packages, provide information on amenities and local events, and act as a central contact for inquiries.

The role requires strong customer service, professional demeanor, and the ability to work on-site with occasional lifting of heavy packages. NY work authorization is required; security license is a plus.