On-Site Loan Sales Specialist: Growth & Impact

Jobtome; Los Lunas (NM); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Stock purchase plan

Tuition reimbursement

Paid time off

Paid holidays

Volunteer time

Job summary

OneMain Financial is hiring Loan Sales Specialists to assist customers with financing solutions across multiple channels. The role emphasizes empathy, timely service, and meeting branch goals while navigating loan life cycles including collections where required.

Candidates with a High School Diploma or GED and experience in sales, collections, or customer service are preferred. Spanish bilingual abilities are a plus in this on-site position.

Qualifications

• High School Diploma or GED.
• Sales, collections or customer service experience preferred.
• Bilingual in Spanish preferred.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Skills

Sales experience

Customer service

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial is hiring Loan Sales Specialists to assist customers with financing solutions across multiple channels. The role emphasizes empathy, timely service, and meeting branch goals while navigating loan life cycles including collections where required.

Candidates with a High School Diploma or GED and experience in sales, collections, or customer service are preferred. Spanish bilingual abilities are a plus in this on-site position.