On-Site Leasing Specialist - Tours, Retention & Sales

American Landmark Apartments; Euless (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

American Landmark Apartments in Euless, TX is seeking a motivated Leasing Professional to join the on-site team. You will greet prospects, conduct property tours, explain community features, and guide applicants from inquiry to move-in, while maintaining accurate leasing files in the property management system.

You will respond to resident inquiries, address service concerns, support retention through proactive communication, assist with marketing outreach, and help the team achieve occupancy

Qualifications

• High school diploma or equivalent required; previous leasing, property management, or hospitality experience is preferred.
• Experience with Leases and Lease Administration to accurately prepare, review, and maintain leasing documents and resident records.
• Strong Customer Service and Resident Retention skills to build positive relationships and support resident satisfaction.
• Clear and professional Communication skills to interact with prospects, residents, team members, and external partners.
• Basic sales and marketing abilities, including comfort with property tours, closing techniques, and outreach/promotional activities.
• Ability to work on-site full time in Euless TX and use property management software and standard office applications.
• Strong organizational skills, attention to detail, reliability, and ability to work independently and as part of a team.

Responsibilities

• Greet prospects and conduct property tours to showcase community features.
• Guide applicants through the leasing process from inquiry to move-in.
• Maintain and manage lease files; assist with lease execution and renewals.
• Ensure accurate documentation in the property management system.
• Respond to resident inquiries and address service-related concerns.
• Support resident retention through proactive communication and follow-up.
• Assist with marketing and outreach activities to drive occupancy.
• Maintain a professional office and model appearance; collaborate with onsite team to meet occupancy and revenue goals.

Skills

Customer service

Resident retention

Communication

Sales & marketing

Leases & lease administration

Hospitality experience

Education

High school diploma or equivalent

Tools

Property management software

Job description

American Landmark Apartments in Euless, TX is seeking a motivated Leasing Professional to join the on-site team. You will greet prospects, conduct property tours, explain community features, and guide applicants from inquiry to move-in, while maintaining accurate leasing files in the property management system.

You will respond to resident inquiries, address service concerns, support retention through proactive communication, assist with marketing outreach, and help the team achieve occupancy