On-Site Leasing Specialist — Residential Communities

VetJobs; Las Vegas (NV); Sur place; USD 33 000 - 34 000; Plein temps

Résumé du poste

Sentral in Las Vegas is seeking a Sales Specialist to be on-site, leasing homes and delivering a customer-first experience from contact to move-in.

Ideal candidates have 1+ year in customer service and apartment leasing, strong communication, and detail orientation to support daily operations and marketing efforts. This role requires flexibility including evenings and weekends to meet leasing goals.

Qualifications

• High School Diploma or equivalent required; some college preferred.
• Minimum of one-year of experience in a customer service-related industry and one-year of apartment leasing experience or a combination of accounting skills/education with customer service experience is preferred.
• Must possess strong attention to detail and sales ability.
• Demonstrated ability to support and contribute to community team.
• Strong oral and written communication skills.
• Great time management skills.
• Strong decision-making and problem-solving skills.
• Computer literate with capability in email, MS Office and related communication tools.
• Willingness to participate in training in order to comply with new or existing laws.
• Demonstrated ability to diffuse and respond to customer concerns to avoid escalation of the problem.
• Ability to work a flexible schedule, including evenings and weekends.

Responsabilités

• Uphold Sentral’s standards, best practices, policies and procedures, and value of excellence in customer service.
• Establish rapport with residents and guests so they always feel loved.
• Oversee the daily leasing responsibilities of the community in accordance with company policies and standards.
• Oversee and coordinate welcoming new residents and guests.
• Assist with office management and clerical tasks.
• Record and update details of prospective residents, current residents, and guests in the property management software in a timely and detailed manner.
• Complete opening and closing procedures.
• Complete lease applications and assist with verification of application information; inform prospective residents of results.
• Inform maintenance team of any need for repair or cleaning.
• Maintain and store documentation effectively.
• Liaise with residents and guests to provide information and address their questions and concerns.
• Advertise available homes and conduct property tours as part of marketing activities.
• Provide backup for Experience team and homeshare efforts related to guest check-ins and outs
• Accept rent payments, security deposits and other applicable fees.
• Follow all local, city and federal regulations.
• Maintain compliance with Fair Housing requirements and all applicable laws, codes and ordinances.
• Assist in conducting market surveys and shop competitive communities.
• Perform other related duties and assignments as needed and assigned

Connaissances

Customer service

Sales ability

Communication skills

Time management

Problem solving

Attention to detail

Office software

Formation

High School

Outils

MS Office

Description du poste

Sentral in Las Vegas is seeking a Sales Specialist to be on-site, leasing homes and delivering a customer-first experience from contact to move-in.

Ideal candidates have 1+ year in customer service and apartment leasing, strong communication, and detail orientation to support daily operations and marketing efforts. This role requires flexibility including evenings and weekends to meet leasing goals.