On-Site Lab Services & Inventory Specialist

ThermoFisher Scientific; Cambridge (MA); On-site; USD 27,000 - 41,000; Full time

Benefits offered by this job

Healthcare benefits

PTO and holidays

401(k) retirement plan

Employee stock purchase plan

Job summary

Thermo Fisher Scientific is seeking an on-site Lab Services Support role in Massachusetts. The position involves inventory replenishment, on-site services, and data entry using handheld scanners and various systems.

You will support glassware processing, chemical inventory, and reports reconciliation for contractual requirements. Ideal candidates have 2+ years in a lab setting or customer service, with strong English communication, and the ability to work Monday–Friday 8:00AM–4:30PM with safety

Qualifications

• High school diploma or equivalent required.
• 2+ years of related experience within a laboratory setting preferred; customer-service experience a plus.

Responsibilities

• Use inventory/order management electronic systems for on-site replenishments, disbursements, receiving, put-away, stock rotation, cycle counts, order entry and expediting, customer service call resolution, product returns, and backorder processing.
• Perform laboratory services such as order delivery, glassware processing, biological waste processing, chemical inventory receipt/reconciliation, and media preparation
• Analyzes/maintains/reconciles various reports to ensure contractual requirements are met
• Proactively connect with the supervisor any customer concerns and/or potential problems and address them within resolution timeframes
• Engage in safety programs such as hazard identification, inspections and incident reporting/investigation
• Engage in process improvement activities
• May perform other responsibilities as assigned by management

Skills

Inventory management

Customer service

Data entry

English fluency

Communication

MS Office

Education

High school diploma or equivalent

Tools

Handheld scanners

MS Office suite

Job description

Thermo Fisher Scientific is seeking an on-site Lab Services Support role in Massachusetts. The position involves inventory replenishment, on-site services, and data entry using handheld scanners and various systems.

You will support glassware processing, chemical inventory, and reports reconciliation for contractual requirements. Ideal candidates have 2+ years in a lab setting or customer service, with strong English communication, and the ability to work Monday–Friday 8:00AM–4:30PM with safety