On-Site Janitorial Operations Manager

Marsden Services; Redwood City (CA); On-site; USD 120,000 - 140,000; Full time

Job summary

Marsden Services in Redwood City is seeking an Account Manager to lead a janitorial team serving a single client site. You will oversee daily operations, ensure safety and deliver excellent customer care while maintaining high standards.

This permanent, full-time role emphasizes cost control, staff development, and reliable service delivery in a fast-paced environment. A strong leadership presence and strategic thinking are essential.

Qualifications

• 5+ years of leadership experience managing a complex team.
• Experience in janitorial, distribution services or related fields preferred.
• Ability to manage budgets, labor and expenses.
• Strong interpersonal and coaching skills.
• Commitment to safety and quality standards.
• Proven decision-maker with analytical abilities.

Responsibilities

• Directs and manages key operational functions.
• Maintains trusted on-site client relationships.
• Ensures service quality, equipment, safety and performance while optimizing resources.
• Implements processes aligned with strategic initiatives and provides direction.
• Monitors operating costs and reports variances to stakeholders; offers solutions.
• Builds a culture of safety and leads by example.
• Hires, trains, develops and appraises staff; takes timely corrective action.
• Conducts regular staff meetings and trainings with direct reports.
• Manages account budget and controls expenses.
• Audits budget using cost management systems for labor, supplies, leases and equipment.

Skills

Leadership

Budgeting

Customer service

Communication

Problem solving

Analytical thinking

Team development

Safety leadership

Adaptability

Financial acumen

Tools

Microsoft Office

Job description

Marsden Services in Redwood City is seeking an Account Manager to lead a janitorial team serving a single client site. You will oversee daily operations, ensure safety and deliver excellent customer care while maintaining high standards.

This permanent, full-time role emphasizes cost control, staff development, and reliable service delivery in a fast-paced environment. A strong leadership presence and strategic thinking are essential.