Senior Janitorial Accounts & Operations Manager

Scioto Services; Covington, Northern (KY, KY); Hybrid; USD 80,000 - 90,000; Full time

Job summary

Marsden Services is seeking an Account Manager to oversee a team delivering high-level customer care and to drive the LEGS strategy across the company. You will supervise daily operations, ensure a safe and respectful work environment, and maintain cost-effective resource use.

Ideal candidates bring 5+ years in leadership for decentralized teams, strong budgeting and communication skills, and a track record of motivating staff while meeting client expectations.

Qualifications

• 5+ years of leadership experience leading a complex and multi-site team.
• Experience in janitorial, distribution services or service-related industries preferred.
• Ability to lead with responsibility for a decentralized workforce.

Responsibilities

• Directs and manages key operational functions.
• Develops and maintains relationships with on-site client.
• Ensures service quality, safety and performance while controlling costs.
• Implements processes aligned with strategic initiatives and provides direction.
• Monitors operating costs and reports to stakeholders; suggests solutions.
• Leads by example on safety and staff development.
• Hires, trains, and appraises staff; collaborates with HR."
• Conducts regular staff meetings and manages budgeting and expenditures.

Skills

Leadership

Budgeting

Team building

Communication

Problem solving

Safety focus

Employee development

Customer service

Education

Leadership experience in multi-site team

Job description

Marsden Services is seeking an Account Manager to oversee a team delivering high-level customer care and to drive the LEGS strategy across the company. You will supervise daily operations, ensure a safe and respectful work environment, and maintain cost-effective resource use.

Ideal candidates bring 5+ years in leadership for decentralized teams, strong budgeting and communication skills, and a track record of motivating staff while meeting client expectations.