On-Site IT Technician | Flexible Schedule & Benefits

Recovery-Centers-of-Montana; Kalispell (MT); On-site; USD 34,000 - 41,000; Part time

Benefits offered by this job

401(k)

Dental insurance

Flexible schedule

Health insurance

Paid time off

Retirement plan

Job summary

Recovery Centers of Montana is seeking an IT Technician to provide on-site technology support across all locations, manage imaging and deployment of new equipment, and support Microsoft 365 and clinical apps. Travel to facilities is required to keep systems reliable and secure for daily operations.

The role includes onboarding/offboarding assistance, asset tracking, and collaboration with vendors to maintain cybersecurity and disaster recovery readiness.

Qualifications

• Associate degree in Information Technology or equivalent experience preferred.
• 1-3 years of desktop or technical support experience.
• Working knowledge of Windows, Microsoft 365, Active Directory, and basic networking.
• Strong customer service and communication skills.
• Ability to lift up to 50 pounds and travel between RCM locations.
• Valid driver's license and acceptable driving record.

Responsibilities

• Provide first-level technical support to all employees.
• Set up computers, laptops, docking stations, monitors, phones, and printers.
• Image and deploy new computers.
• Configure Microsoft 365 accounts and devices.
• Assist with employee onboarding and offboarding.
• Install software and security updates.
• Troubleshoot network, Wi-Fi, and printer issues.
• Maintain conference room technology and telehealth equipment.
• Perform routine maintenance and equipment replacements.
• Track IT assets and maintain inventory records.
• Coordinate with software and hardware vendors.
• Document work in the IT ticketing system.
• Travel to RCM facilities to provide on-site support.
• Assist with cybersecurity initiatives and employee security awareness.
• Support audiovisual equipment for trainings and meetings.
• Help maintain backup equipment and disaster recovery readiness.
• Management of Ubiquiti network gateway systems, switches and patch panels, and laboratory instruments.

Skills

Help desk

Windows

Customer service

Networking basics

VPN

Education

Associate degree in Information Technology or equivalent

Tools

Jira

GPO

Active Directory

Office 365

VPN technologies

Job description

Recovery Centers of Montana is seeking an IT Technician to provide on-site technology support across all locations, manage imaging and deployment of new equipment, and support Microsoft 365 and clinical apps. Travel to facilities is required to keep systems reliable and secure for daily operations.

The role includes onboarding/offboarding assistance, asset tracking, and collaboration with vendors to maintain cybersecurity and disaster recovery readiness.