On-Site IT Systems Lead — Hospitality Networks & Support

Rival

Miami, Northern (FL, KY)

Hybrid

USD 85,000 - 110,000

Full time

14 days+

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Job summary

Riviera Dining Group is seeking an experienced IT Systems Administrator to lead network and Microsoft 365 administration across its venues. This full-time, on-site role involves hands-on work, from server closets to restaurant floors, including after-hours support during service.

The ideal candidate has 5+ years in IT, strong Cisco Meraki and SharePoint skills, and experience with ticketing systems. On-site, multi-venue work, with opportunities to influence security and efficiency.

Qualifications

5+ years IT support and systems administration experience, including 2+ years in a lead or managerial role.
Strong hands-on experience with Cisco Meraki networking equipment.
Proficiency with the Microsoft 365 admin center and SharePoint Online.
Working knowledge of Slack administration.
Familiarity with ticketing systems such as Zendesk, Freshservice, or Jira.
Ability to work independently, prioritize competing requests, and respond under time pressure.
Availability for evenings, weekends, and holidays as business needs require, including support during active restaurant service.

Responsibilities

Lead network administration and Cisco Meraki across multiple venues.
Administer Office 365 and SharePoint Online; manage Slack integrations.
Provide hands-on IT support during service hours and onboarding/offboarding tasks.
Manage business applications and vendor relationships; ensure security and compliance.
Oversee IT asset management and ticketing workflows; assist with onboarding.