On-Site IT Support Tech – Bastrop/Manor (TX)

ReNEW Schools; Bastrop (TX); On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

Health benefits including medical, dental, vision

Paid personal days

Participation in Texas Teacher Retirement System (TRS)

Job summary

ReNEW Schools is seeking an IT Support Technician in Bastrop, TX. The role involves providing Tier 1–2 support for desktop, server, and networking issues across campuses. Candidates should have a high school diploma, excellent customer service skills, and experience with various operating systems and troubleshooting methods. Benefits include health coverage and paid personal days. Strong organizational skills and a commitment to service quality are essential.

Qualifications

• High school diploma or equivalent required; post-secondary education preferred.
• Proven experience delivering exceptional customer service in a technical support role.
• Technical certifications and K–12 technology experience are a plus.

Responsibilities

• Provides Tier 1–2 desktop support for Windows, iOS, and Chrome OS devices.
• Installs and troubleshoots software.
• Documents policies and procedures for technical support.

Skills

Customer service

Technical troubleshooting

Communication skills

TCP/IP networking

Basic hardware repair

Proficient with major internet browsers

Education

High school diploma or equivalent

Technical certifications (e.g., CompTIA A+, Google IT Support)

Tools

Google Admin Console

Windows device imaging

MDM systems

Job description

ReNEW Schools is seeking an IT Support Technician in Bastrop, TX. The role involves providing Tier 1–2 support for desktop, server, and networking issues across campuses. Candidates should have a high school diploma, excellent customer service skills, and experience with various operating systems and troubleshooting methods. Benefits include health coverage and paid personal days. Strong organizational skills and a commitment to service quality are essential.