On-Site IT Support & Imaging Technician

Nanosoft Consulting Talent Page; Raleigh (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

A state agency is seeking an IT Support Analyst to provide first-level support in a Microsoft Windows environment. The role includes imaging PCs, distributing equipment, and assisting users with performance issues. Candidates should have excellent troubleshooting skills and the ability to analyze client needs. This position is on-site in Raleigh, North Carolina, offering a great opportunity to enhance technical skills and client interaction capabilities.

Qualifications

• Must have the ability to analyze and assess client needs.
• Experience in troubleshooting without a pre-determined course of action is essential.
• Proven ability to build positive relationships with clients.

Responsibilities

• Provide first-level support to users in a Microsoft Windows environment.
• Imaging PCs and distributing equipment per outlined processes.
• Assist users with PC performance issues and updates.

Skills

Analyzing client needs

Advanced troubleshooting

Establishing positive relationships

Job description

A state agency is seeking an IT Support Analyst to provide first-level support in a Microsoft Windows environment. The role includes imaging PCs, distributing equipment, and assisting users with performance issues. Candidates should have excellent troubleshooting skills and the ability to analyze client needs. This position is on-site in Raleigh, North Carolina, offering a great opportunity to enhance technical skills and client interaction capabilities.