On-Site IT Leader: Lead Team, Triage & Fix Tech

Law Offices of Michael P McCready; Chicago (IL); Presencial; USD 100.000 - 120.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical, dental, vision

Retirement benefits

Paid time off

Paid holidays

Resumo da vaga

McCready Law is seeking an experienced IT Manager to lead a small in-house team across Beverly and downtown Chicago offices. This hands-on role combines people leadership with technical problem solving, ensuring reliable systems and responsive support for a busy legal practice.

You'll supervise two IT staff, manage vendor relationships, handle Microsoft 365, identity and access management, security practices, and IT projects, with a salary range of $100,000–$120,000.

Qualificações

• Five+ years in IT support, systems administration, or technology operations.
• Two+ years supervising IT staff or leading technical teams.
• Hands-on troubleshooting with Microsoft 365, devices, connectivity, and IAM.
• Experience with MSPs or external IT vendors.

Responsabilidades

• Lead and manage two IT staff, assign work, coach, and evaluate performance.
• Oversee daily IT operations and provide timely, reliable technical support.
• Troubleshoot escalated issues involving computers, Microsoft 365, printers, networks, and connectivity.
• Provide on-site support at Beverly and downtown Chicago offices.
• Manage outside IT service providers and vendors to ensure issues are resolved.
• Oversee new-hire IT setup, accounts, secure access, and onboarding readiness.
• Coordinate account deactivation and equipment recovery when staff leave.
• Ensure security practices, backups, and system reliability across the firm.
• Maintain accurate IT inventory, licenses, and documentation.

Conhecimentos

Leadership

Troubleshooting

Microsoft 365

Identity & Access Management

Cybersecurity fundamentals

Vendor management

Communication skills

Formação

IT certifications or tech degree preferred

Ferramentas

Entra ID / Active Directory

Descrição da vaga

McCready Law is seeking an experienced IT Manager to lead a small in-house team across Beverly and downtown Chicago offices. This hands-on role combines people leadership with technical problem solving, ensuring reliable systems and responsive support for a busy legal practice.

You'll supervise two IT staff, manage vendor relationships, handle Microsoft 365, identity and access management, security practices, and IT projects, with a salary range of $100,000–$120,000.