On-Site IT Applications Specialist – Refining & Operations

Par Pacific Holdings, Inc.; Kapolei (HI); On-site; USD 87,000 - 107,000; Full time

Job summary

Par Pacific Holdings, Inc. in Kapolei, HI, is seeking an Application Specialist to provide on-site IT application support and system integration across refining and multimodal logistics networks.

You will troubleshoot, maintain, and improve operating tools and interfaces essential to the Hawaiian Islands’ operations. This role requires hands-on experience with Windows environments, OSIsoft PI/PI Vision, and related platforms, along with a willingness to travel interisland and support after-hours

Qualifications

• Legal authorization to work permanently in the United States without visa sponsorship.
• Eligible to obtain TWIC card (Transportation Worker Identification Credential).
• Minimum 2 years of experience in IT support, systems analysis, or application support.
• Hands-on troubleshooting experience with Microsoft Windows operating systems and standard desktop and server hardware.
• Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• Ability and willingness to participate in on-call rotations and provide after-hours or weekend support for critical incidents.
• Physical capability to lift equipment up to 30 lbs., climb stairs in refinery environments with PPE.
• Experience supporting specialized applications in refining, chemical manufacturing, industrial engineering, or HSSE environments preferred.
• Direct experience with industrial platforms such as OSIsoft PI/PI Vision, cBliss, AutoCAD, CADWorx, CAESAR II, HYSYS/UniSim, Prometheus, or Sphera preferred.
• Familiarity with software licensing, integrations, database querying, and software vendor management preferred.
• General understanding of downstream oil and gas refining or multimodal logistics operations preferred.
• This is an in-office position in Kapolei.
• Valid driver’s license and acceptable driving record required.
• Must be willing to travel to interisland and other sites as needed.

Responsibilities

• Provide on-site IT application support and incident resolution for operations, engineering, maintenance, and HSSE teams.
• Maintain and administer the site application portfolio and engineering systems.
• Ensure rapid recovery of applications, interfaces, and servers after outages in collaboration with OT and vendors.
• Coordinate installations, upgrades, licensing, and patching with testing and change-management protocols.
• Gather business requirements from refinery engineers and document requirements for tool enhancements.
• Provide IT administration for user access management and Active Directory support.
• Conduct routine maintenance, health assessments, and data query/reporting support.
• Develop and update documentation, support procedures, and end-user guidance.
• Collaborate with Enterprise Applications and peer teams across Par Pacific locations to standardize best practices.
• Identify opportunities to improve system stability, safety, and efficiency.

Skills

Troubleshooting

On-site support

Windows OS

Documentation

Communication

Education

High School Diploma or equivalent

Associate or Bachelor’s degree in IT/CS/related

Tools

OSIsoft PI/PI Vision

ELogger

cBliss

KMS

Sphera PHA

Prometheus

CADWorx

AutoCAD

CAESAR II

HYSYS/UniSim

Job description

Par Pacific Holdings, Inc. in Kapolei, HI, is seeking an Application Specialist to provide on-site IT application support and system integration across refining and multimodal logistics networks.

You will troubleshoot, maintain, and improve operating tools and interfaces essential to the Hawaiian Islands’ operations. This role requires hands-on experience with Windows environments, OSIsoft PI/PI Vision, and related platforms, along with a willingness to travel interisland and support after-hours