Enterprise IT Ops & Support Specialist (Security+)

Kapu Solutions LLC; Hawaii; On-site; USD 82,000 - 100,000; Full time

Job summary

Kapu Solutions INC is seeking an Enterprise Support Specialist / IT Operations Specialist to handle end-user and enterprise IT operations from Fort Shafter Flats, Hawaii. The role involves ticketing, PKI/CAC support, licensing management, and endpoint imaging for classroom and enterprise environments.

Ideal candidates will have Security+ certification and hands-on experience with ServiceNow, MSP ticketing, and on-site IT services in a secure network setting.

Qualifications

• Security+ certification required.

Responsibilities

• Manages AESMP/ServiceNow tickets effectively to resolve issues.
• Provides PKI/CAC support for users and systems.
• Manages Microsoft licensing and compliance for organization.
• Performs endpoint imaging and deployment tasks across devices.
• Delivers classroom/enterprise endpoint support across SIPR/NIPR networks.
• On-site services at Fort Shafter Flats, Hawaii, for local users and groups.

Skills

ServiceNow

PKI/CAC

Microsoft licensing

Endpoint imaging

On-site support

Job description

Kapu Solutions INC is seeking an Enterprise Support Specialist / IT Operations Specialist to handle end-user and enterprise IT operations from Fort Shafter Flats, Hawaii. The role involves ticketing, PKI/CAC support, licensing management, and endpoint imaging for classroom and enterprise environments.

Ideal candidates will have Security+ certification and hands-on experience with ServiceNow, MSP ticketing, and on-site IT services in a secure network setting.