Applications Specialist

Parpacific; Kapolei (HI); On-site; USD 87,000 - 107,000; Full time

Job summary

Par Pacific is seeking an Application Specialist to provide on-site IT support across Hawaiian refiners and multimodal logistics. You will troubleshoot, maintain the application portfolio, and coordinate system upgrades to minimize plant downtime.

You will work closely with engineers and IT leaders, manage access control, and develop user guides while driving continuous improvement in operational efficiency and data integrity. This is an in-office Kapolei role with travel as needed.

Qualifications

• Must be eligible to work in the United States without visa sponsorship.
• TWIC card eligibility required.
• Hands-on troubleshooting with Windows OS and standard hardware.
• Proficiency with Microsoft Office applications.
• Willingness to participate in on-call rotations and after-hours support.

Responsibilities

• Provide on-site IT application support and incident resolution for operations, engineering, maintenance, lab, and HSSE teams.
• Maintain and administer the site application portfolio and engineering systems.
• Coordinate installations, upgrades, licensing, and patching with testing and change management.
• Collaborate with refinery engineers to gather requirements and implement enhancements.
• Administer user access, Active Directory support, and vendor escalation management.
• Perform routine maintenance, health checks, and data reporting support.
• Create documentation, support procedures, and end-user training materials.
• Partner with Enterprise Applications and peers to standardize best practices.
• Identify opportunities to improve system stability, safety, and efficiency.

Skills

On-site IT support

Incident resolution

Vendor coordination

Education

High School Diploma or equivalent

Associate/Bachelor in IT or related

Tools

OSIsoft PI/PI Vision

ELogger

cBliss

KMS

Sphera PHA

Prometheus

LeakDAS

Job description

The Opportunity

• Application Specialist at a growth-oriented downstream energy company.
• Contribute directly to a growing, agile organization where your technical contributions drive real-time operational efficiency and energy reliability across the Hawaiian Islands.
• Work side-by-side with a tight-knit, collaborative team of plant operators, process engineers, maintenance professionals and enterprise IT leaders – serving as the vital, trusted link between field operations and digital systems.
• Reporting to the Director, Integration, this role delivers hands-on, mission-critical on-site IT application support, troubleshooting, and system integration cross our refining and multimodal logistics network, advancing our shared mission of "Humbly Serving Communities."

Key activities:

• Provide prompt, high-quality on-site IT application support and incident resolution for Par Hawaii Refining’s operations, engineering, maintenance, laboratory, and HSSE teams.
• Maintain and administer the site application portfolio, including operational tools and engineering systems such as OSIsoft PI/PI Vision, ELogger, cBliss, KMS, Sphera PHA, SmartPlan, Prometheus, LeakDAS, and process simulation platforms.
• Ensure rapid recovery of applications, interfaces, and associated application servers following outages, collaborating closely with Enterprise Applications, Infrastructure, Operational Technology (OT), and external software vendors.
• Coordinate application installations, version upgrades, licensing, and system patching utilizing rigorous testing and change-management protocols to minimize impact on plant operations.
• Work closely with refinery discipline leads engineers to gather and document business requirements, evaluate software tools, and implement enhancements.
• Provide essential IT administration for specialized systems, including user access management, Active Directory support, and vendor escalation management.
• Conduct routine application and database maintenance, system health assessments, and standard data query and reporting support.
• Develop and update clear application documentation, technical support procedures, end-user guidance, and site-level training materials.
• Build collaborative partnerships with corporate Enterprise Applications and peer support teams across other Par Pacific operating locations to foster standardized best practices.
• Identify and drive continuous improvement opportunities to enhance system stability, process safety, operational efficiency, and user adoption.

Note: This description is intended to give you a general overview of the position. Additional responsibilities and opportunities may be identified based on current business needs.

Qualifications

To meet the basic qualifications for this role, you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. To comply with the regulations at this work location, successful applicants must be eligible to obtain a TWIC card (Transportation Worker Identification Credential). Please review eligibility criteria at https://www.tsa.gov/for-industry/twic .

• High School Diploma or equivalent required
• Associate or bachelor’s degree in information technology, Computer Science, Business Administration, or related discipline preferred (an equivalent combination of education, relevant technical certifications, and work experience will be considered)
• Minimum 2 years of experience in IT support, systems analysis, or application support required
• Hands-on troubleshooting experience with Microsoft Windows operating systems and standard desktop and server hardware required
• Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook) required
• Ability and willingness to participate in on-call rotations and provide after-hours or weekend support for critical incidents, patching, or turnarounds required
• Physical capability to lift equipment up to 30 lbs., climb stairs and structures, and safely navigate an industrial refinery environment wearing required personal protective equipment (PPE) required
• Experience supporting specialized applications in refining, chemical manufacturing, industrial engineering, or HSSE environments preferred
• Direct experience with industrial platforms such as OSIsoft PI/PI Vision, cBliss, AutoCAD, CADWorx, CAESAR II, HYSYS/UniSim, Prometheus, or Sphera preferred
• Familiarity with software licensing, integrations, database querying, and software vendor management preferred
• General understanding of downstream oil and gas refining or multimodal logistics operations preferred
• This is an in-office position in Kapolei
• Valid driver’s license and an acceptable driving record required
• Must be willing to travel to the interisland and other sites as needed

About Us

At Par Pacific, we own and operate market-leading energy and infrastructure businesses in logistically complex markets. We have built a team of downstream industry veterans and subject matter experts to lead our organization with an entrepreneurial spirit and a collaborative, problem solving approach. We bring our diverse strengths and motivation to complex markets where we seek out diamonds in the rough. As a nimble, growing organization, we actively pursue new opportunities with corporate financing know-how, respond to local market demands, and adapt to changing external environments.

More Good Reasons to Work for Par Pacific

Unique Culture and RICH Values

There is nothing ordinary about Par Pacific -- a niche player in the energy space. And there's certainly nothing ordinary about Par Pacific employees. We are driven, hardworking, entrepreneurial-minded professionals who love to win. Our RICH values describe how we approach our work: Respect for Others, Integrity, Collaborative Innovation, and Heart. If that describes you, you’ll fit right in.

Location, Location, Location

Because Par Pacific operates in some of the most beautiful places throughout the country, our employees get to make these places their home and enrich their lives. The office where you'll work is in Kapolei (Campbell Industrial Park). Located on the southwest side of O'ahu, Kapolei, named for the volcanic cone Pu'u of Kapolei, is colloquially known as the "second city." It is a vibrant, affluent city that is growing rapidly and is within a few miles of beautiful beaches, camp sites and adventure parks.

Opportunistic Growth Strategy

At Par Pacific, we look for operations with strong fundamentals and great employees who can move a business forward. Our management team has deep experience in the energy industry, as well as in leading mergers, acquisitions, and integrations of newly acquired companies.

Focused on the Future

We are an energy company that has recognized the imperative and embraced the opportunity to begin the transition from fossil fuels. We are developing products that help reduce greenhouse gas emissions.

Excellent Compensation and Benefits

In addition to a competitive salary, we offer a strong comprehensive benefits package that includes medical, dental and vision insurance, a robust allotment of paid time off, a 401(k) with company match, retirement savings plans, educational reimbursement, and more. Full-time employees (and their families) are offered medical (with prescription coverage), dental, vision, voluntary critical illness, accident, life/AD&D insurance, Flexible Spending Account and Employee Assistance Program. Employees can purchase company stock at discounted prices through the Employee Stock Purchase Program.

Hiring Range:

The hiring range for this position is $87,000 to $107,000 plus non-discretionary. The candidate selected will be placed according to his/her skills and qualifications.

Par Pacific Holdings, Inc., based in Houston, Texas, owns, manages and maintains interests in energy and infrastructure businesses. We are a growing energy company focused on renewable and conventional fuels in the Western United States. Par Pacific also owns 46% of Laramie Energy, LLC, a natural gas production company with operations and assets concentrated in Western Colorado. Our common stock is publicly traded on the NYSE under the trading symbol "PARR".

Our Refineries and Logistics Operations

We own and operate refineries in Hawaii, Montana, Washington, and Wyoming, with total operating throughput capacity of over 219 Mbpd. Par Pacific owns and operates one of the largest energy networks in Hawaii with 94,000 bpd of operating refining capacity, a logistics system supplying the major islands of the state and 90 retail locations. In the Pacific Northwest and the Rockies, Par Pacific owns and operates 125,000 bpd of combined refining capacity and related multimodal logistics systems.

Our Retail Operations

We own and operate over 90 retail locations in Hawaii under the Hele and 76 brands and over 30 retail locations in Washington and Idaho under the nomnom brand.

Par Pacific Is an Equal Opportunity Employer

Par Pacific prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information or any other status protected by applicable law.