On-Site Integration & Field Support Engineer — TS/SCI

Quantum Sky; Chantilly (VA); Sur place; USD 120 000 - 140 000; Plein temps

Avantages offerts par ce poste

Health/Dental/Vision

401(k) match

Paid Time Off

STD/LTD/Life Insurance

Referral Bonuses

Professional development reimbursement

Parental leave

Résumé du poste

Quantum Sky in Chantilly, VA is seeking an Integration Support Engineer to join our deployment and field-support team. You will perform installation, troubleshooting, and hands-on hardware tasks to keep mission systems running in secure environments.

The role requires active TS/SCI clearance, ability to lift up to 25 lbs, and on-site work. You will coordinate with engineering and operations, manage tickets, and ensure rapid restoration of services across hardware and infrastructure.

Qualifications

• Experience in field engineering, integration support, or deployment roles.
• Strong hands-on troubleshooting across hardware and infrastructure.
• Experience with ticket-based workflows and service response expectations.
• Ability to work onsite in Chantilly, VA.

Responsabilités

• Perform installation, integration, cabling, hardware swaps, and physical support tasks
• Troubleshoot break-fix incidents and restore services as quickly as possible
• Support tickets, service requests, and field issues through closure
• Validate equipment functionality and document support actions taken
• Coordinate with systems, network, automation, and logistics teams during deployments and sustainment
• Maintain tools, spares, parts, and support readiness as required
• Follow site procedures, escalation paths, and change practices
• Provide direct customer-facing support in operational settings

Connaissances

Field installation

Troubleshooting

Customer focus

Communication

Team coordination

Description du poste

Quantum Sky in Chantilly, VA is seeking an Integration Support Engineer to join our deployment and field-support team. You will perform installation, troubleshooting, and hands-on hardware tasks to keep mission systems running in secure environments.

The role requires active TS/SCI clearance, ability to lift up to 25 lbs, and on-site work. You will coordinate with engineering and operations, manage tickets, and ensure rapid restoration of services across hardware and infrastructure.