On-Site Field Integration Engineer - TS/SCI

Dell; McLean (VA); On-site; USD 90,000 - 120,000; Full time

Job summary

Dell is seeking an Integration Support - Federal Customer professional to support mission operations in Chantilly, VA. The role involves hands-on deployment, sustainment, troubleshooting, and field execution in a secure environment.

On-site work five days a week requires TS/SCI clearance and strong collaboration with engineering and operations teams to deploy, swap hardware, resolve issues, and document actions for accountability.

Qualifications

• Experience in field engineering, integration support, deployment, or technical support roles
• Strong hands-on troubleshooting skills across hardware and infrastructure components
• Experience with ticket-based workflows and service response expectations
• Ability to work onsite and support physically active technical tasks
• Strong communication and team coordination skills
• Active TS/SCI and ability to maintain access as required by the program

Responsibilities

• Perform installation, integration, cabling, hardware swaps, and physical support tasks
• Troubleshoot break-fix incidents and restore services quickly
• Support tickets, service requests, and field issues through closure
• Validate equipment functionality and document support actions taken
• Coordinate with systems, network, automation, and logistics teams during deployments and sustainment
• Maintain tools, spares, parts, and support readiness as required
• Follow site procedures, escalation paths, and change practices
• Provide direct customer-facing support in operational settings

Job description

Dell is seeking an Integration Support - Federal Customer professional to support mission operations in Chantilly, VA. The role involves hands-on deployment, sustainment, troubleshooting, and field execution in a secure environment.

On-site work five days a week requires TS/SCI clearance and strong collaboration with engineering and operations teams to deploy, swap hardware, resolve issues, and document actions for accountability.